Job Description

Hiring RCM Trainer - US Healthcare Work from Home Experience - Minimum 2 years in RCM Training About HelioNext Founded in 2005, HelioNext is a global outsourcing provider of best-in-class back-office services and technology solutions. Our mission

Hiring RCM Trainer - US Healthcare Work from Home Experience - Minimum 2 years in RCM Training About HelioNext Founded in 2005, HelioNext is a global outsourcing provider of best-in-class back-office services and technology solutions. Our mission is to make business process evolution easy and achievable for SMBs, through integrated services and technology. With over 250 dedicated outsourcing staff, we are able to provide both onshore and offshore delivery models in India and the US, as part of our global service delivery. Our primary focus is in serving mortgage and healthcare clients in North America through integrated people services and digital solutions. We blend seasoned experience in traditional outsourcing services with new era technology analytics, machine learning and automation. About the role The person who takes on this role will be required to provide end to end process training for AR/RCM vertical, supporting insurance companies based out of the US. The person will be required to provide training on all aspects and entire life cycle of Account receivables and all action/steps within Revenue management cycle in the healthcare industry. This will include but is not limited to indexing, eligibility, charge posting & Payment posting etc. Job Specification The chosen candidate should have Good understanding and knowledge of US Healthcare Having 2+ years of AR Training/ RCM Training experience Should be well versed in Physicians billing and Denial Management / RCM Should schedule appropriate training sessions for new and existing employees. Stay updated with the best training methods and modules Collaborate with management to identify and address Training need, process gaps, and suggest improvements to the Team Leads Constant Client communication and maintaining the under promise over delivery methodology Responsible for creating and administering ongoing training programs for new and current employees Coaching the agents on short falls and track their improvements To maintain quality standards as per the Clients requirements Providing floor and quality support as and when required To maintain confidentiality and observe data protectio Desired Skills/Experience Total work experience of 6 - 10 Years, with at least 3 - 4 years in process training + At least 2 yrs. of training RCM product/Domain and Account Receivables follow up RCM understanding Frontend, Middle, Backend Working and contributing to large teams, locally and virtually IT/BPO/Banking/Insurance/KPO Background) Team Management, Handled Operations Trainers in Health Care Claims environment RCM- Billing/Coding certifications (In-house or external) Understanding of Online Payer Portals Why us Were a seasoned team of specialists merge innovation and experience. If youre a problem solver with a can-do attitude, youre in the right place. Here are some benefits of being part of this amazing team of passionate game changers: Remote work opportunities Environment that nurtures your growth Perks & Benefits (retirement, medical insurance, counselling, other rewards, and recognition) Focus on employee wellbeing (physical and mental) Industry leading compensation People-first culture Contact info for application If youre interested and think you may be a fit for the role, send your CV to [HIDDEN TEXT] with the subject line JOB APPLICATION: RCM-Trainer