Job Description

About us:

Casepoint provides full eDiscovery capabilities through a powerful, secure, cloud-based platform. We are repeatedly chosen by leading law firms and multinational corporations for their largest matters. On an upward trajectory for almost a decade, Casepoint is looking to expand its team globally. Team cooperation, \xe2\x80\x9cwork hard, play hard\xe2\x80\x9d attitude, open communication, and kindness mark Casepoint\xe2\x80\x99s culture.

Job description:

Product trainer provide full spectrum live/virtual training and support services to Product owner, Business Analyst , senior members and newly joined members with a focus on product and features enhancement awareness.

Key job responsibilities:

• Planning, developing, and coordinating product training programs for field support personnel and internal members
• Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.
• Attend meetings or seminars to obtain information for use in training programs or to inform management of training program status.
• Evaluate modes of training delivery, such as in-person or virtual to optimize training effectiveness, training costs, or environmental impacts.
• Prepared training materials, developed instructional content, determined methodology, and coordination with members.
• Conduct training sessions and developed criteria for evaluating effectiveness of training activities increasing the proficiency level throughout organization level.
• Revised training plans to meet new training requirements and kept technical information up to date
• Keep up with developments in the area of expertise by reading current journals, books, or magazine articles.
• Coordinated training schedule, dates, and logistics as well as maintained all training systems and databases related to product training
• Tracked, reported, and evaluated the effectiveness of training solutions and made changes to programs based on feedback; provided return on investment analysis and recommendations
• Evaluated the knowledge of class participants to determine training needs and effectiveness
• Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials.

Required skills & experience:

• Bachelor\xe2\x80\x99s degree in Information Technology or Computer Science.
• Strong knowledge of training and development strategies
• Reports and presentations skills
• Training and coaching to developers, testers and other profiles.
• Required 7-10 years of experience in training & development

Compensation & culture:

Excellent culture produces an excellent product. We value our team members, so we provide a nurturing environment of camaraderie. We recognize talent with competitive compensation and career empowerment.

Location:

Surat, India