Job Description

Kolkata, WB, India

Job Openings
Product Trainer (Kolkata)
About the job Product Trainer (Kolkata)

JOB BRIEF:

Responsible for identifying training and developmental needs and creating customized training and development programs to address the needs Basic Design fundamentals. Developing training modules, multimedia visual aids, and other educational materials Executes training programs and ensuring efficiency, effectiveness and sustainability of the training. Sets performance metrics, evaluates productivity, and ensures that the learning and development objectives are met by: Conducting orientation sessions and arrange on-the-job training for new hires. Analyzing training needs to develop new training programs or modifying and improving existing programs Evaluating participant performance and the effectiveness of training programs, providing recommendations for improvement Developing testing and evaluation of procedures. Conducting or arranging for ongoing technical training and personal development classes for staff members. Conferring with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors. Planning, developing, and providing training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.

Key Result Areas:

Direct:-

Content Development

Coverage of employees under mandated training programmes Certification of Employees on Product Knowledge Training Targeted Conversion of Walk ins Mystery Audits Indirect:- Targeted Average Bill Value and Average Bill Quantity Customer Satisfaction

Critical Success Factors for the role :

Is a self learner, is good at communication and interpersonal interactions, has excellent stakeholders management skills, is flexible and adaptable, is able to manage self COMPETENCIES REQUIRED FOR THE ROLE :-

Content Development, Training Delivery, Driving Learning Effectiveness, Product Knowledge

Technical Behavioral

Health and Beauty Industry
Knowledge
Product Knowledge
Training Concepts, Methodology,
Assessment and Effectiveness
Measures
Communication
Product Knowledge
Record Keeping
Data Analysis
Report Writing
Problem Solving
People Orientation