Job Description

Product Trainer

Mumbai, Maharashtra, India





Department
Technical Support

Job posted on
Dec 28, 2022

Employee Type
Permanent

Experience range
5 years - 10 years




Position:Product Trainer \xe2\x80\x93 West Zone
Roleresponsibilities:

• Develop learning objectives to address identified product knowledge gaps.
• Conceptualize training materials based on data and research
• Facilitates learning solutions, preparing plans of training vs locations and providing a high-impact, interactive environment
• Develops and implements learning curriculum that is consistent with current trends and best practices.
• Tracks and analyzes learning curriculum effectiveness through various evaluation techniques, including the evaluation of individual performances
• Designs and/or delivers additional content, as assigned, to support any training needs identified for the business
• Coordinate logistics of training to include training room, attendance tracking, passwords, materials, and supplies
• Teach technology to learners from both technical and non-technical backgrounds alike!
• Should train on technology, soft skills, and customer handling.
• Align with the organization\xe2\x80\x99s objectives for training
• Mystery visits to crosscheck the executions, process adherence, Infra and spare audit as per the guidelines.
• Interact with product owners and include new updates in the training program.
• Conduct learning activities, assessments, and training need analysis

Desired Candidate Profile:

• 5+ years of experience in product training development

• Prior training, teaching, or presentation experience

• Exceptionally strong written as well as verbal communication skills (English & Local Language)

• Should be ready to travel as and when required (50% travelling involved).

• Willingness to work in different areas as required by training needs