Job Description

:

Role Purpose

The purpose of the role is to perform manual and automated teststo ensure that product created is as per client expectations and qualitystandards.

Do

• Perform testing of product software as per the givenrequirements and specifications
• Develop complete understanding of product functionality andrequirements
• Collaborate with development team and test leads to understandthe products inputs shared by clients
• Involve in creating a product-wide Test plan and get it reviewedby product and development team
• Develop and execute test cases/Scenarios to test the accuracyand stability of software applications
• Documents test results as per the standards
• Understand the tools used for test reporting, test management,test automation, etc.
• Log the defects properly and ensure that the testing is done asper the test plans
• Responsible for Installation Testing, System Testing,Performance Testing and UAT Testing
• Ensure that all defects are resolved and signed off in thedefined timelines
• Support risk mitigation plans if in case any delays are foreseen
• Monitor the test progress and check if there might be any delaysin achieving the schedule
• Present the timely testing status to the concerned stakeholders& managers

Stakeholder Interaction

Stakeholder Type

Stakeholder Identification

Purpose of Interaction

Internal

RO Team

Client/ Account Requirements, Status

updates, Issue Resolutions etc.

Development Team

For work coordination and support in

providing testing solutions

Product Manager

Brief about the development of the

Product, Test Plans

Display

Lists the competencies required to perform this role effectively:

• Functional Competencies/ Skill

• Domain/Industry Knowledge - Awareness and knowledge of broadeconomic, demographic, technological and global trends within ownecosystem - Expert
• Market Intelligence - Deep specialized understanding of theecosystem practice, overall market & competition and nuances ofdelivery in that domain - Master
• Leveraging Technology - In-depth knowledge of and mastery overecosystem technology that commands expert authority respect -Master
• Technical knowledge - Complete understanding of softwaresystems installation, Testing Software and Tools, Quality Assurance andStandards- Expert

Competency Levels

Foundation

Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance.

Competent

Consistently demonstrates the full range of the competency withoutguidance. Extends the competency to difficult and unknown situations aswell.

Expert

Applies the competency in all situations and is serves as a guide toothers as well.

Master

Coaches others and builds organizational capability in the competencyarea. Serves as a key resource for that competency and is recognisedwithin the entire organization.

• Behavioural Competencies

• Formulation and Prioritization
• Problem Solving approach
• Managing Complexity
• Client centricity
• Execution excellence
• Passion for results

Deliver

No.

Performance Parameter

Measure

1.

Client Satisfaction

CSAT, quality of product delivered as per customer'ssatisfaction, Defects addressed post sign off production, Timelyexecution of test plans, Release of Product as per timelines

2.

Quality Assurance

Product delivered meets the quality standards, QA Testing