Join Signeasy, and contribute to a paperless world
Signeasy is a leading eSignature company that offers an easy-to-use, cross-platform and cloud-based eSignature and document transaction management solution for businesses. Over 160,000 customers in 55,000 companies worldwide use Signeasy to digitize and streamline business workflows. We have collectively nurtured an environment that challenges us to be creative, while giving us the opportunity to work on products that have received multiple accolades at the global stage from the biggest technology platforms, of the likes of Apple, Google and Microsoft.
Signeasy is a Great Places To Work certified organization with Glassdoor ratings at 4.5* consistently.
Please note the work timings for this role would be US Timezone (India time: 6 PM - 3 AM / 7 PM - 4 AM / Rotational US Shifts) based on the business requirement.
Role overview:
Signeasy is obsessed with delivering an amazing customer experience. As a Product Support Specialist, you are the first line of defense to educate and solve problems and delight our customers. If our customers are reaching out to you, it's because they've encountered a problem and need you to fix it. In these moments of frustration, our customers are looking for an empathetic, patient, and proactive person to walk them through a full resolution.
Responsibilities:
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