Job Description

Job Purpose: u00A0 Enhancing customer experience by determining the most pressing demand and providing the best pharmaceutical-based healthcare solutions to meet corporate goals. Establishing a sales strategy after researching market trends. In order to achieve individual and pool sales targets using patient-focused selling principles while adhering to Lilly compliance guidelines, meeting and engaging designated doctors in the assigned territory, promoting company products to customers, and strengthening relationships with stakeholders like doctors, paramedics, retailers, and stockist are all necessary. Sales and Territory Planning: u00A0 Develop a detailed territory business plan for the portfolio by making strategic decisions about goals, resource investments, and monitor and measure the plan.u00A0 Based on Retail Call Audit and market analysis refresh and update MCL from the universal list provided by sales operations and prepare a retail call list for important retailers.u00A0 Prepare a patch plan as per customer availability and schedule, prioritize business opportunities.u00A0 Plan for achieving targets set by the company, track and analyze weekly sales data in order to identify trends and make required modifications to the plan.u00A0 Product Promotion and Education: u00A0 Effectively communicate the value proposition and therapeutic benefits of Lilly\'s biopharmaceutical products to healthcare professionals and customers.u00A0 Conduct product presentations, educational seminars, and training sessions to enhance customers\' understanding and usage of our products.u00A0 Stay up to date with the latest scientific and clinical data, guidelines, and publications related to the assigned therapeutic area (biomedicines), and share relevant information with customers.u00A0 Provide scientific support and respond to inquiries from healthcare professionals, addressing their concerns and providing accurate information.u00A0 Conducting Customer Calls: u00A0 Meet the required number of customers as per SPP targets and call plan. Meet retailers as per SPP target and plan in order to gather information about product trends and competitor data.u00A0 Meet compliance requirements on calls Conduct effective pre-call planning by setting objectives tailored to customer segment, needs, attitudes, motivations, environment, and business priorities, then prepare potential solutions Conduct post-call analysis and record next call objective in approved CRM tool.u00A0 Use relevant sales materials to address customer questions, objections, and concerns.u00A0 Promote company products to customers as per the Patient Focused Selling Principles and by using aids provided by Marketing.u00A0 Strengthen relationships with all stakeholders. Achieving the assigned sales targets.u00A0 Customer Paramedic Staff and Retailer Engagement: u00A0 Finalize doctors engagement plan for a quarter and conduct programs as per plan and steer all related logistics and coordination.u00A0 Plan, develop, and implement effective communication (e.g. presentations) in a variety of settings.u00A0 Identify speakers and audience for conducting programs, work with various departments to ensure timely documentation and certification of the speaker.u00A0 Invite doctors for Marketing led programs, conduct Retailer Awareness Programs, conduct Nurses awareness programs to upgrade the knowledge of paramedic staff and conduct programs as per compliance guidelines.u00A0 Stockist Management: u00A0 Engage with stockists regularly to strengthen relationship, gather information to analyze sales trends every week and conduct physical stock verification at the Stockist.u00A0 Maintain a balance b/w first line and second line sales as per the company guidelines.u00A0 Participate in ensuring availability at various retailers like placing and collecting orders.u00A0 Coordinate b/w Stockiest and CFA at the time of closing and identify new stockists and propose to ASM.u00A0 Sales and SPP Reporting: u00A0 Timely reporting of all the doctor and retailer calls.u00A0 Report details of programs conducted, and any medical services request received from doctors through on-demand.u00A0 Present sales trends in monthly reviews.u00A0 Compliance:u00A0 u00A0 Act in accordance with respecting privacy and other internal and external procedures. and respect the highest ethical standards of Lilly and of the communities where Lilly does businessu202Fu00A0 Core Capabilities/Skills: u00A0 Knowledge of therapeutic area and product segment.u00A0 Willingness to travel within the assigned territory as required.u00A0 Detail-oriented with strong analytical and problem-solving skillsu00A0 Strong interpersonal, collaboration and partnering skillsu00A0u00A0 Outstanding learning agility and proactiveness.u00A0 Good understanding of compliance and ethical standards within the pharmaceutical industry.u00A0 Proficient with written and spoken English.u00A0 Uphold Lilly values (Integrity, Excellence, Respect for People).u00A0 Demonstrable drive and enthusiasm.u00A0u00A0 Excellent verbal, written and presentational skills.u00A0u00A0 Ability to prioritise work to achieve desired outcomes.u00A0u00A0 Well organised, numerate u2013 uses analysis to guide actions & IT literate u2013 Excel, Word, Office.u00A0u00A0 Accepts challenges and change readily and positively.u00A0 u00A0 Excellent customer liaison skills.u00A0 Sense of urgency, enthusiasm, drive and a desire u201Cto make a differenceu201Du00A0 Qualifications & Experience Required: u00A0 Bachelor\'s degree in life sciences, pharmacy, or a related field. Advanced degree (MBA or equivalent) is preferred.u00A0 Minimum of 1 year (in case of Territory Manager) or 3-5 years of experience in pharmaceutical sales, preferably with a focus on biopharmaceuticals or specialty therapeutics.u00A0 Proven track record of achieving sales targets and driving business growth. (MNC experience preferred).u00A0 Prior on-field experience preferred.u00A0u00A0

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