Job Description

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Job Responsibilities

• Implement transformational process and product through cross functional areas within Wholesale lending services
• Partner with clients and stakeholders on requirement gathering; design, ideate, wireframe, prototype features and experiences
• Refine product backlog in JIRA, BRDs, and Use Cases with exceptional detail and discipline
• Process discipline across the vision, development, and implementation life cycle. Use a framework to communicate program and project level details and timelines with employees within Wholesale lending service
• Partner with cross-functional stakeholders across WLS ops, Banking, Credit, Digital, and Technology teams
• Apply analytical and creative thinking to design solutions to operations inefficiencies, risks, and opportunities. Coordinate and govern User Acceptance Testing, ensuring user engagement and testing rigor
• Think strategically and tactically, to design and implement deliverables, with the flexibility to adjust to new innovations, regulations, and priorities. Effectively communicate to provide regular updates to product stakeholders, including presentations, executive summaries, and OKR metrics

Required Qualifications, Skills and Capabilities

• 10+ years of experience implementing operational change management or technology products; Involvement in large scale, cross-functional initiatives and passion for process innovation, design, and technology
• Demonstrated ability to communicate effectively to multiple levels of colleagues and management, across business and technology, both written and verbal
• Experience in Agile methodology with Certified Scrum Master or Certified Product Owner a plus, Detail oriented, self-starter capable of working multiple parallel features with limited oversight
• Fulfills the strategic vision by staying on top of tactical activities in flight, Basic proficiency in JIRA, Tableau, Alteryx. Proficiency in MS Office applications, including MS Word, MS Excel, MS Visio and MS PowerPoint is a must Preferred Experience within large Financial Services firms preferred
• Experience with implementing and using workflow tools \xe2\x80\xa2 Experience with loan lifecycle and its various process steps/ stages, Loan accounting applications (Loan IQ, ACBS, Strategy\xe2\x80\xa6) experience is a plus Bachelor\'s degree

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team: Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.

JPMorgan Chase