Job Description

Product Manager Current Accounts One of the leading Banks in India

Product Manager - Business banking (CA NTB) is a team leadership role who will be responsible for achieving annual budgets for NTB CA nos., value , ATS, quality of new acquisitions from different business channels of the bank.

- He will develop new products and propositions for various segments of business banking customers with tie up from eco system.

- He will review existing process /forms, KYC guidelines, onboarding journeys and works towards their simplification in sync with our goal of customer centricity and delivery of better customer experience.

- He will drive bundled current account sourcing through various business banking solutions viz POS, CMS, QR Code, TFX , Assets.

- He will capitalize internal and external sources and generate sufficient quality leads with the help of analytics team for the sales and other channels of the bank to promote new acquisition.

- Develop business strategies & product road maps, prioritize features/solutions based on business banking customer needs & impact to the business.

- Identify the segment needs, develop & manage the product offering through constant competition benchmarking, build relevant features & offers to drive customer value proposition & profitability.

- Develop consensus among stakeholders for product initiatives & strategies to translate product vision into features & solutions.

- Design the full wireframe from Idea into executable product roadmap.

- Design CLCM (customer life cycle management ) for current account customers through digital mediums and branches

- Use data, analytics, external eco system & critical thinking to drive alignment on product vision, offering leads to the channel for NTB sourcing.

- Drive business channels by periodic reviews, feedback, campaigns & contests.

- Collaborate with various internal stakeholders which includes Process, Marketing, Analytics , Compliance, Legal, BSG, IT etc.

- Do external tie up with fintech /aggregators/vendors/ other partners to product delivery & increase efficient .

- Review existing process, formats, on boarding journey and simplify them to ensure delightful on boarding and good customer experience.