Job Description

Identify customers' unmet or unknown needs and market opportunities for enhancements or development of a feature (e.g., product, service) via quantitative and qualitative analyses and scope the impact of a problem. Drive and track Key Results, success criteria and performance metrics. Partner with Software Engineering and Hardware Engineering to identify needed data and ensure telemetry is developed. Determine features or experiences to prioritize in the roadmap that will support achievement of success criteria and Objectives and Key Results (OKRs). Gather input on priorities and resources needed to deliver desired outcomes for a single feature (e.g., product, service). Iterate multiple designs with Design, Software Engineering, and Hardware Engineering. Assist in facilitating reviews (e.g., UX, system designs, data designs) with customers (e.g., regulators, engineers, policy makers, business-decision makers) to determine usability and ensure accessibility criteria and updated designs meet customer goals. Collaborate with Product Marketing, Business Planning, and Engineering to identify product release criteria, customer acquisition, and usage. Monitor and report on progress and derive insights that lead to productive courses of action to improve product/feature development, iteration, and implementation. Build trust with customers. Leverage a line of communication with customers to capture feedback and insights through the product development lifecycle. Currently pursuing a Master's Degree Must have at least one semester/term of school remaining following the completion of the internship Master's Degree AND 2+ year(s) experience in product/service/project/program management or software development This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. *

Skills Required