Job Description

Description - Has the required technical/functional knowledge and experience in own discipline. Knowledge of the business and how it is related to own area. - Works using existing procedures or guidelines and provides inputs to support/influence area decisions. Makes recommendations on new solutions and proposes improvements by analyzing different sources of information. - Works with a moderate level of guidance and direction from manager. Job Requirements . Assess requirements _ Build, maintain and share the functional knowledge of our processes, services and usage of end user products. _ Analyze business requirements submitted by Product Management. _ Consolidate and articulate business needs into new product concepts or upgrades _ Size specification and validation work. _ Support stakeholders in doing sufficient analysis to ensure requirements are ready to be worked on . Carry out functional design _ Write Feasibility Studies, Solution Overview Documents, Interface Control Documents, Product Specifications and present functional walk-throughs to all concerned stakeholders. _ Interface with relevant divisions and departments to identify interactions with other applications and ensure functional compatibility. . Overview validation _ Contributes to the implementation of the test strategy, and review test plan, validate the product to ensure compliance of the delivered functionality and system integrity, and give sign off _ Ensure traceability of tests with specifications _ Ensure production integrity by investigating, validating and prioritizing reported incidents. . Manage relations with key stakeholders _ Interface and communicate with Product Management, Project management, Customer Services, Implementation, Migration and Development teams. _ Interface with the customer during requirements understanding, functional specification, testing and implementation phases. . Contribute to product promotion _ Support the product features definition (scoping) and contribute to RFP/RFI for the product. _ Share content for product documentation, sales tools and collateral. _ Give presentations, demos and familiarization sessions to customers and customer-facing teams _ Participate to the preparation of key events, guaranteeing the success of product launch and follow up . Participate to team events _ Support team stakeholders by participating to team ceremonies: Agile forums, Team meetings, Solution assessments...

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