Job Description

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Business Segment: Market Intelligence

The Role: Product Consultant, Channels Solutions

The Team: You will join a global, collaborative, and professional team where you will be able to gain broad knowledge within the financial world and beyond and work with expansive datasets including Market data, Fundamental data, ESG, Ratings, and more!

The Impact:

• You will contribute to the team and company in a substantial way by answering client queries while showcasing your vast knowledge of our tools, data and the industries we cover.
• You will integrate into a group with high expectations and can expect to have a significant impact on our customers\' experience.
• As a Channel Solutions Product Consultant, you will be providing the best and most efficient ways for our clients to achieve quality results and thus you\'ll be able to learn and combine expertise in our products with a deep understanding of who are our clients and how they use our tools. You can find more information on our main product, Xpressfeed, here:

What\'s in it for you:

• You will start in a frontline role working with multiple levels of the team.
• Due to frequent interactions with sales and product management, this is a highly transparent role with potential for growth outside the department.
• You will also have access to our wide range and ever-growing selection of datasets. Feel free to look here:

Responsibilities:

• Respond to inquiries for data feed and cloud service clients.
• Improve your technical expertise with User Acceptance Testing (UAT), MS Excel, and SQL.
• Provide professional, timely, quality support of our feed-based products.
• Recording accurate and timely tracking of client issues within our Client Relationship Management system (Salesforce).
• Documentation of newly found solutions and product updates.
• Collaboration with internal teams across the global organization to answer client concerns, and route improvement requests and sales leads.
• Staying current on existing and newly developed product offerings.

What We\'re Looking For :

Basic Qualifications:

• Minimum of Bachelor\'s degree in Finance, Business, Accounting, Economics or related field.
• Experience in Outlook, Word, and PowerPoint.
• Knowledge of corporate accounting statements such as the income statement, balance sheet, and cash flow statement.
• Excellent written and verbal interpersonal skills, strong attention to detail and ability to multitask and prioritize effectively.
• Team-player mentality with collaboration skills.
• Flexibility for changes in a dynamic environment.
• Advanced Excel experience.
• Desire and aptitude for continuous learning.

Preferred Qualifications:

• 0-2 years working experience in a finance or data related position.
• Knowledge of investments including private equity, public equity, fixed income, ETF\'s, mutual funds, commodities, etc.
• SQL experience.

Grade/Level (relevant for internal applicants only): 07.

The Location: Gurgaon

Shift Timings: APAC - 6am to 3pm IST, EMEA - 1pm to 10 pm IST

About Company Statement:

S&P Global delivers essential intelligence that powers decision making. We provide the world\'s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you\'ll help solve complex challenges that equip businesses, governments, and individuals with the knowledge to adapt to a changing economic landscape.

S&P Global Market Intelligence partners with customers to broaden their perspective and operate with confidence by bringing them leading data sources and technologies that embed insight in their daily work



Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law.

20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)

Job ID: 282699
Posted On: 2023-03-01
Location: Gurgaon, Haryana, India

S&P Global