Job Description

Product Compliance Specialist

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It\'s the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."

Location

Bengaluru Service Office

Employment type

Permanent

Department

Quality & Lean

Deadline

2023-08-30

You already applied for this job.

Candidate profile (title) Who you are

Candidate profile (text) - Default language As a person you are passionate about people, business, IKEA\'s purpose and continuously driving better performance and growth. You are motivated by improving IKEA customers\' product quality experience through ensuring safe and compliant products.

• For this role we believe you have minimum 5 years of experience in Product Compliance, Product requirements or similar and delivering results. Further, you have experience in product requirements and compliance, preferably from a retail, manufacturing, or conformity testing environment. Technical graduate degree in engineering (preferably Electrical or related)

You have broad knowledge of IKEA concept, brand objectives, IKEA Culture & Values and vision as well as IKEA tools, methods, and processes. In addition, you have broad knowledge of INKGA Group strategies, priorities and business planning process as well as direction setting, creation of strategic and operational goals and plans including follow up on KPIs. You also have broad knowledge of the importance of safe and compliant products and how it contributes to IKEA business and growth agenda. On top of this, you have good knowledge of the legislation and standards applicable for the IKEA product range within Food and/or home furnishing as well as a good understanding of how to influence these. You possess good change and stakeholder management skills and know how to apply these in an extremely ambiguous environment requiring cross functional collaboration.
You have ability to understand the complexity of IKEA business and the role of commercial and compliance as an integrated part of the business. You also have strong interpersonal skills with the ability to build trustful relationships. In addition, you have ability to prioritize and take decision with speed and simplicity as well as to follow up on work done and capture learnings to improve.

Key responsibilities (title) Your responsibilities

Key responsibilities (text) In the role as Product Compliance Specialist-HFB, you are responsible for driving growth by ensuring the offering of safe and compliant products to IKEA customers, as well as for contributing to compliance reporting and influencing work in the market.
You will:

• Act as a member of the PQR&C (Product Quality, Recovery & Compliance) team and proactively contribute to PQR&C plan/output in order to deliver to the common objectives and goals
• Contribute to the product compliance work in the retail market, ensuring that we offer safe and compliant Food & Home Furnishing products to our customers
• Monitor, identify, and report on national regulation, industry standards, health and safety standards.
• Follow-up on the end-to end compliance of the IKEA product offer throughout the retail operations
• Keep the company informed about product safety and compliance related deviations and/or risks
• Support the implementation of common product compliance processes, ways of working, tools and KPI\'s and escalate any product related non-compliance and risks
• Support in the execution of the product safety & compliance deviation and recall processes
• Support in the fulfilment of reporting obligations for product safety to local authorities.
• Establish good working relationship with national consumer authorities
• Ready to apply your technical services & learnings to IKEA home furnishing business & Food, as & when need arise
• Actively cooperate with all key stakeholders within commercial and beyond to secure integration, common focus and maximize impact (for example Digital, CFF (Customer Fulfilment), Communications, Sustainability, BNOF (Business Navigation Operations & Finance), People & Culture)
• Be an active player in driving an open and sharing climate, being a role model of the IKEA values, and contribute to the transformation of IKEA

Team vision ( title) Together as a team

Team vision (text) We deliver sustainable, extraordinary growth by creating a new, unique, inspiring and convenient meeting with the customers. We deliver a multi-channel experience that adds value to the many people and inspires a home furnishing movement.

Why you will love us

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.

At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.

Our vision, \xe2\x80\x9cto create a better everyday life for the many people\xe2\x80\x9d inspires and guides us in everything we do. This is IKEA.

What we all have in common

• Living our values
• Being your unique self, while respecting and including others
• A passion for home furnishing
• Performing & delivering while learning & developing
• Having fun!

IKEA