Job Description

Home Lending Platform will focus in delivering enriching customer experience in US Mortgage area. Our product manages end-to-end Home Loan lifecycle. This product also supports the Home lending Origination platform across maintenance, hygiene, modernization, and availability. The criticality of the Home Lending Platform and its health impact our customers and their Home Lending experience.

As a Product Analyst, you will ensure timely delivery of product roadmap content while identifying risks, challenges, opportunities and growth strategies, business integration needs and retirement plans.

Primary Responsibilities

• Product Analysts are responsible for being proactive on projects and engaging team members and key stakeholders to drive conversations and deliverables that impact the overall HL Roadmap. Partner with Area Product Owners and product team for ongoing refinement of product backlog and execution of the product roadmap.
• Define and present strategy for features, write epics, user stories, acceptance criteria and participate in all agile events of the product group as a team member.
• Product Analyst role is accountable for timely execution of Production Validations, conducting lessons learned and Business Requirement, generating pertinent process maps/flows as applicable. Understand the environment(s) in scope and serve as a Subject Matter Resource.
• Collaborate with interfacing teams/ partners to evaluate dependencies, Requirements and Schedule. Understand client need and client use of the platform and dependencies to Capture and Viewers.
• Conduct elaboration sessions to solicit requirements not detailed in the Client Questionnaire and as needed to refine the requirements and customer ask. Writing Epics, Stories, Testing Conditions/ scripts, validation criteria, communication plans and release planning.
• Effectively identify, communicate and escalate risks, blockers, and impacts that could delay the quarter-by-quarter delivery of projects. Act as voice of the customer and drive product vision
• Manage existing product features and actively lead the research definition and development of new features to advance the product roadmap

Required qualifications, capabilities and skills

• With overall 8+ years of experience, requires at least 3 years of experience in a Business Analyst, Area Product Owner role preferably with Agile methods, process & execution
• Requires experience developing business requirements, writing stories, preferably working knowledge for creating testing conditions, use cases and validation criteria
• Demonstrated ability to work independently, and self-directed.
• Collaborative and a high level of comfort and effectiveness in coordination roles; working with multiple business and technology partners to drive transparency in project deliverables.
• Proficient in Microsoft Office Suite. Specifically, Excel, Word, Visio and PowerPoint.
• Working knowledge of Agile process and principles, including use of Agile project management tools (i.e., Confluence, JIRA, etc.)
• Experience in managing agile, cross-functional teams, often through influence (i.e., not direct oversight)

Preferred qualifications, capabilities and skills

• Strong understanding of a US Mortgage drivers with some understanding of broader business context
• Strong communication skills, both oral and written (able to effectively communicate/influence thru various levels in the organization).
• Sharp analytical, problem-solving and leadership skills
• Experience in product management focused on technology products is an advantage

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.