Job Description

Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity, and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org

Unit Overview:

The Corporate Procurement Unit is responsible for the procurement of goods, works and services (including consulting services) to support the WBG\'s 130+ offices around the world. Corporate Procurement manages an annual spend around USD 2B with around 25,000 vendors. The team has staff located in Washington, DC, Chennai, India and Sofia, Bulgaria. Corporate Procurement utilizes category management to achieve better outcomes, improved quality, greater savings, efficient use of resources, a better understanding of the market, and an increased focus on collaboration and innovation. Corporate Procurement focuses on three key principles: Commerciality, Risk Management, and Environmental, Social, and Governance outcomes. Categories of spend include: i) Corporate Services and Real Estate; ii) Human Resources and Professional Services; and iii) Technology. To learn more about Corporate Procurement, visit: CP website.

Roles & Responsibilities:

The Procurement Associate position is located at the Corporate Procurement (R2P) Requisition to pay team in Chennai, India. This position reports to the Procurement Specialist , who in turn reports to the Senior Procurement Specialist of Corporate Procurement.

The position requires skills and relevant work experience in procurement advisory, strong interpersonal relationships, and excellent communication skills.

Key responsibilities for this position include:

• Process and support Procurement Card transaction which includes but not limited to, new card issuance, change requests, exception requests and cancellation.

• Review and guide clients on the Procurement Card process and policy.

• Perform quality review of the procurement card requests and supporting documentation.

• Closely work with the Card Provider for updates, tracking, follow ups and any escalations.

• Engage with clients to clarify requirements.

• Resolve issues with Card provider, card holders and Accounts Payable on invoice payments and other matters.

• Reconcile, Post the all the procurement card transactions.

• Work with Accounts payable for payment release and work with Card provider on confirmation of payment receipt.

• Internal audit review of the requests, transactions to strengthen the program controls.

• Ensure steps and follow ups are taken to bring in compliance as per the procedures.

• Plan and deliver client outreach, training to card holders, managers.

• Card roll out and expansion of the Card program across regions and across categories.

• Prepare, as requested, reports for the Unit and internal clients (i.e., Procurement Statistics, Workload Monitoring Reports).

• Provide support and advise clients as requested for all procurement programs including, but not limited, to: Vendor Registration, Helpdesk Support, eConsultant, eServices, electronic imaging, etc.

• Provide inputs for Continuous Process Improvement, automation.

• Build and maintain courteous and effective working relations with vendors, clients, and colleagues.

• Support ad-hoc procurement related tasks as assigned.

• Adjustments to the work schedule may be required to support clients within different time zones. The position follows local Chennai Office holiday schedule.

Due to the requirements of the job, this position may require frequent adjustments to the work schedule created by the time zone difference with many of the clients it supports and may also involve a limited amount of travel.

Selection Criteria

• Bachelor\'s degree or equivalent combination of education and experience.

• Minimum of three years relevant experience in Procurement card.

• Knowledge of procurement practices and processes is desirable.

• Knowledge and experience in the use of SAP MM is required.

• Knowledge and experience in procurement / travel /corporate card program is required.

• Extensive knowledge and application of internal administrative and operational policies and procedures.

• Ability to conduct a preliminary review of basic procurement documents and identify synergies or inconsistencies between various data sources and reach conclusions.

• Excellent analytical and problem-solving skills with experience in generating data-driven documents and responding to inquiries.

• Strong organizational skills, and ability to work skillfully in a fast-paced, deadline-oriented environment, managing multiple tasks within tight deadlines.

• Effectively provide professional team support and ability to guide less experienced staff.

• Ability to deal sensitively in a multicultural environment and build effective working relationships with clients, colleagues, and other stakeholders.

• Experience with MS Office applications and proficiency of technology and/or systems relevant to the functional area (e.g., SAP, R3, Admin Portal) is desirable.

General Competencies:

• Understands basic concepts of Project Management, as they relate to the execution of tasks within a project.

• Undertakes limited tactical negotiations or is involved in supporting others, under supervision, with larger projects.

• Superior communication skills in English (verbal, written, and comprehension), and ability to resolve interpersonal conflict.

• Cross-functional team player and ability to function effectively in multi-disciplinary teams within a matrix management environment, as well as an individual contributor.

• Strong client service orientation.

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the and , including our values and inspiring stories.

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