Process Trainer
Year Kolkata, West Bengal, India
Job Description
Hiring for a renowned client for the role of Process Trainer for location of Kolkata
Roles & responsibilities:
- To ensure that all employees from the process assigned to are provided with knowledge of the business practices, policies and procedures.
- To work with Subject Matter Experts to consistently improve new employee training material and procedures.
- To ensure that all employees from the process assigned to are provided with knowledge of the business practices, policies and procedures.
Requirements:
- Qualification : Graduate
- Excellent oral and written communication skills.
- Excellent analytical, probing, presentation and coaching skills.
- Min 1 year of experience in process training.
- Experience in content development.
- Good excel knowledge of word, excel, power point, outlook.
Role:
Technical/Process Trainer
Industry:
BPO / ITES
Functional Area:
ITES / BPO / Operations / Customer Service / Telecalling
Employment Type:
Full Time
Key Skills:
BPO Voice Process BPO Skills BPO Operations bpo trainer
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Job Detail
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Job IdJD2990549
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKolkata, West Bengal, India
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EducationNot mentioned
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ExperienceYear