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PROCESS TRAINER
JOB DESCRIPTION
Deliver process training and skills development training to the trainees
Prepare, conduct, and evaluate technical training programs
Develop content required for the training programs
Proactively provide recognition and constructive feedback to the trainees
Work closely with operations team for improving the process and productivity
Ready to take small improvement projects / initiatives in individual capacity or in collaboration with different departments
Meet required SLAs for the training programs
Eligibility:
Minimum experience of 2-7 years as a process trainer (Any graduate / post graduate)
Excellent written, verbal communication and interpersonal skills
Strong analytical and problem-solving skills & effective time management skills
Prior knowledge of experience in financial institution especially in broking entity will be preferred
Shift Timings: 06:00 pm to 03:00 am Working Days: Monday to Friday
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