Job Description

\xe2\x80\x93 Process trainer Department: Training The primary role of the Call Center Trainer is to lead all Call Center and Client Teams new hire training activities. Develop, periodically review and implement project-specific and Standard Operating Procedures (SOP), training for new and existing employees of the project assigned. REQUIRED QUALIFICATIONS & Technical Competencies: * Graduate mandatory * People who have joined before 30th Sep\xe2\x80\x9920 can apply for this IJP. * . VPA rating for last 4 months should be more than or equal to 3.50 * Attendance for last 3 month should be more than 90% * No warning letter /CAP / PIP /DAP in last 3 month. * Excellent verbal, written and interpersonal communication skills; * Outstanding customer service skills and dedication to providing exceptional customer care. * Must be self-motivator and self-starter. * Focus on quality and customer service. * Solid time management skills. * Must be able to effectively deal with people at all levels inside and outside of the Company. * Creative ability, writing proficiency and visual graphics design ability; * Ability to multitask and successfully operate in a fast paced, team environment; * Must adapt well to change and successfully set and adjust priorities as needed; * Must be proficient with Microsoft Office Suite (intermediate Word, basic Excel, intermediate to advanced Power Point, including ability to create Power Point presentations, and basic Outlook). Job Type: Full-time Salary: 910,357.05 - 951,012.06 per month Experience:

• Teaching: 1 year (Preferred)
• total work: 1 year (Preferred)

• English (Preferred)