Process Trainer

Year Bengaluru, Karnataka, India

Apply Now

salary up to 4.8 LPA
working days -6
must have experience in inbound and outbound process
rotational week off
Must be experienced in a reputed company (BPO) as an international or domestic process trainer for at least 1-2 years
Administering Employee Training Programs. Evaluating Training Programs Effectiveness
Conduct classroom training/team huddles basis the call monitoring sessions
Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance
Would be responsible for Training Throughput - Percentage of people hitting the floor after meeting the effectiveness criteria
Associates performance after training to ensure the effectiveness of training
Coordination for refresher training bases. Refresher training with efficacy mapping
Provide feedback to associates on positives, areas of opportunity and other observations based on audits
Analyze the Audit data, Survey data, prepare & implement action plans

Job Type: Full-timeSalary: Up to ?450,000.00 per yearSchedule:

Ability to commute/relocate:

Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Education:

Experience:

Language:

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.