Job Description

Responsibilities Years of Experience: 1 Year- 2 Years Role Description: Verify, create, modify, servicing, update the information and the client records for Distribution Partner within defined SLA. Reporting relationship: This position will report to Associate Manager- Operations Key Responsibilities: Review, analyze and process transactions in accordance with business process documents Ensuring customer satisfaction and strive to meet service standards by demonstrating accuracy with attention to detail, timely and methodical transaction processing Demonstrates ability to work on routine matters with minimum supervision Demonstrates continuous learning by updating job knowledge with available resources resulting in positive impact at work Ability to be flexible and multitasking by accepting ownership for accomplishing new and different requests assigned by supervisor Ability to use own initiative in team environment Provide timely response to queries from internal and external stakeholders Compliance to PGS policies and Flexibility as per business needs Develop strong partnership with peers, mentors, support functions and leaders Qualifications Must Have Education : GraduateBachelors degree (any stream) Skill Set: Working knowlege on MS Office tools specifically MS Excel . Minimum of 1-2 years experience in back office. Insurance and Financial Institution experience preferred Excellent written and verbal communication skills , Analytical skills, Willingness to work in shifts Multitasking and effective decision making . Strong Customer service skills Other : Good knowledge of Finance Domain and Industry Competencies : Make sound business decision Embrace Change Build strong Partnership Get results Act Strategically Lead Cultivate Talent Additional Information Minimum 1-3 years\' experience in backend transaction processing in financial sector (Domestic / Abroad) is preferred Typing skills - 30 to 35 Wpm, 30 to 35 Npm, 98% accuracy Good written and verbal communication skills Willingness to work in rotational shift - morning and night. Proficient in MS office

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