Review, analyze and process transactions in accordance with - business process documents
Ensuring customer satisfaction and strive to meet service standards by demonstrating accuracy with attention to detail, timely and methodical transaction processing
Demonstrates ability to work on routine matters with minimum supervision
Demonstrates continuous learning by updating job knowledge with available resources resulting in positive impact at work
Ability to be flexible and multitasking by accepting ownership for accomplishing new and different requests assigned by supervisor
Ability to use own initiative in team environment
Provide timely response to queries from internal and external stakeholders
Adherence to Compliance, Information security, Internal and External statutory and regulatory requirements.
Compliance to PGS policies and Flexibility as per business needs
Develop strong partnership with peers, mentors, support functions and leaders
Qualifications: Education: Bachelor?s degree or equivalent ?15yrs of Formal Education from recognized and accredited University
Must Have:
Minimum 1-3 years? experience of transaction processing in Insurance and Financial Domain preferred
Typing skills ? 30 to 35 Wpm, 30 to 35 Npm, 98% accuracy
Good written and verbal communication skills
Willingness to work in rotational shift
Proficient in MS office
Additional Information: Skill set:
Good knowledge of Insurance domain
Logical and analytical reasoning, willing to learn new things, adaptability, flexible to work in shifts, multitasking, Team player
Strong attention to detail to demonstrate possession of problem solving and interpersonal skills.
Ability to work under pressure in a deadline driven, team-based environment.
Must be able to prioritize effectively and be flexible as business needs change
Competency:
Make Sound Business Decisions
Embrace Change
Build Strong Partnerships
Results Oriented
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