Job Description

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Job Title – Process Specialist – Money out The Purpose of This Role The Process Specialist works in a fast-paced, high-exposure and high-volume organization and will be responsible for processing monetary and non-monetary data into Fidelity record keeping systems. The Operations Specialist works with the Client Services & Management teams in order to maintain a satisfactory level of processing for our clients. Works on multiple clients, complex systems and must adhere to the regulatory and legal norms The Value You Deliver

• Processing monetary and non-monetary transactions for assigned clients/transactions. Includes withdrawals, loan, transfers, rollovers, Indicative data files and etc.
• Ensuring all items are processed and\or resolved in a time. Supports business in ensuring positive audit results.
• Complies with all Client policies, procedures, and Federal/State/Local regulations and escalates issues to the Work Leader and\or Manager.
• Monitoring individual work queues, partnering with other teams to ensure that all aging work items are resolved within specified time frames.
• Performing research on all processing irregularities and driving issues to resolution
• Monitoring and controlling money movement in and out of Fidelity. Including wire transfer, ACH, check receipts, stock transactions (buy\sell) as applicable.
• Reconciling and audit processing of money movements. Performing reconciliation by utilizing disc-recon, control reports and interface with FinOps (Financial Operations).
• Interacting with the internal and external clients to streamline process and ease plan administration for our clients.
• Updating of plan specific procedures periodically. Training back up associates and Recommending continuous improvements in work flow efficiency.

The Skills that are Key to this role Technical / Behavioral

• Bachelor’s degree or equivalent qualification.
• Flexible & Open to work in Shifts (Preferably in US hours)
• You need to have a strong inter personal skills
• Multi-tasking
• You need to have strong analytical skills and orientation to details
• Ability to adapt to a rapidly changing environment and manage crisis.
• Ability to takes initiatives and demonstrates creativity and innovation.
• Ability to identify, analyze and control risk
• Sound working knowledge on Excel
• Ability to adapt to a rapidly changing environment and manage crisis.

The Skills those are good to have for this role

• You need to have excellent verbal and written communication skills along with strong attention to detail.
• Ability to effectively gather the necessary data/information in a timely manner.
• Experience in financial services or high volume transaction processing experience preferred.

How Your Work Impacts the Organization Money-out process is subject to SOX, SAS 70 and TA guidelines and can be broadly categorized under two interrelated functions – Withdrawals and special monetary processing group (SMPG). These functions are a combination of both Transaction level and analytical skill based processing. Each function is unique and is governed by plan-specific rules and IRS regulations. Working on multiple complex record keeping systems while adhering to set procedures and abiding to all regulatory/legal norms. Day-to-day responsibilities will involve working within the various Fidelity business units such as client service management, implementations, financial operations, WPS so as to accurately process the withdrawal / transfer from the participants’ retirement account. The Expertise we’re looking for

• Bachelor’s Degree in Commerce
• Financial Services background is an added advantage
• 2 – 3 Years of experience

Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity India has been the Global Inhouse Center of Fidelity Investments since 2003 with offices in Bangalore and Chennai. For information about working at Fidelity, visit India.Fidelity.com. Fidelity Investments is an equal opportunity employer. Location: Bangalore - Manyata/EGL / Chennai Shift timings: 5:30 pm – 2:30am or 7:30 pm – 4:30 am

Certifications:

Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity India has been the Global Inhouse Center of Fidelity Investments since 2003 with offices in Bangalore and Chennai. For information about working at Fidelity, visit India.Fidelity.com. Fidelity Investments is an equal opportunity employer.