Job Description

, India

Job Family Group: Technical Support Jobs

Worker Type: Regular

Posting Start Date:

Business unit:

Experience Level: Early Careers

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Job Purpose

Job Purpose

• Maintenance, assurance, technical support, and standardization of Shell's Upstream, IG and Downstream assets technical data.
• Document Management of an asset's technical drawings, vendor/OEM correspondences, procedures, and other engineering drawings.
• Ability to understand technical drawing related to maintenance such as P&IDs, PEFS, PFD, SLD.
• Background in Oil and Gas maintenance and operations is an advantage.

Business Dimensions

The role is expected to perform document management of technial data, procedures, and engineering drawings through functional mailbox management, metadata management, and high level quality checks.

Principal Accountabilities

Summarise in 5-7 statements the principal results expected from the job
(Maximum of 1500 characters only)

Principal Accountabilities

• Work in CMMS (SAP) and AIM-EDMS (Doc Management tool) for Maintenance, assurance, technical support and standardization of technical data and documents of the manufacturing sites, chemical plants, supply chain and distribution locations. With support roles on site engagement & technical & tools forums.
• Analyze data and business processes which includes data cleansing, data mining and profiling, benchmarking, reporting projects for site related equipment and maintenance related activities.
• Monitors functional mailbox for Document Turnovers on daily basis and prioritizes the completion of these document turnovers based on agreed criteria and in line with asset standards.
• Understands data related maintenance reports, equipment drawings, circuit diagrams, P&IDs, operation and maintenance manuals of OEMs for Downstream (Refineries and Chemical plants) operations. Understanding the functions of the various equipment's /instruments and knowledge of reading/ interpreting the engineering drawings (P&IDs, PEFS, PFDs) is an advantage.
• Opens each drawing or document and performs quality check based on the Asset's Document Management standards - returns document turnovers to the originator that don't meet baseline quality standards. Sends required notifications and closes document turnover per instruction when complete.
• Loads documents to AIM-EDMS, adds metadata and links to FLOC per instruction.
• Looks at opportunities to streamline processes in the future.

Key Challenges

• Shift work following operating hours of the Downstream operation units across the globe.
• Virtual working with key stakeholders for day to day operations
• Effective initiative to identify and help resolve business and technical issues within areas of responsibility.
• A self-starter and reliable deliverer, with good verbal and written skills in English.
• Exposes the individual to all cultural backgrounds and organisational levels across the globe, across diverse time zones.
• The role primarily involves the remote support to the downstream operating units/sites in the drawing management & updates.

Job Knowledge, Skills & Experience

Educational background, qualifications and experience typically required to perform the job
(Up to 750 characters)

Education/Experience:

Required:

University/Technical/Professional/ Engineering in Mechanical / Instrumentation/ Electrical/ Industrial/Chemical Engineering.

Required 3 to 4+ yrs. post degree in engineering / technical jobs from one or more of the following:

• Experience handling technical documentation in the Oil and Gas or related industry.
• Experience working in an ERT or Computerized Maintenance Management Systems (CMMS) such as SAP/Blueprint.
• Experience working in an Engineering Document Management Systems (EDMS.) such as AIM-EDMS / ASSAI / AHA.
• Experience in applying document management standards (such as Document Numbering schemes), metadata management, and working in an established document management workflow.

Technical Documentation Includes:

• Project Drawings - IFR/IFC's
• Level Sketches, P&IDs, PEFs, etc
• Vendor/OEM Manuals
• Equipment Diagrams

Preferred:

• Experience in GSAP, AIM-EDMS, ASSAI, and Document Management systems is a big advantage
• Experience in Engineering Projects as part of project controls team is an advantage.
• Experience in Reporting and Analysis and use of tools such as MS Access, Advanced Excel (VBA Coding), Spotfire, Power BI, and other similar tools is an advantage
• Experience in Engineering Continuous Improvement practices, Failure Mode and Effects Analysis, Fault Tree Analysis, and Total Quality Management is an advantage.
• Basic AutoCAD skills for minor document revision changes.

Behavioural Competences:

• Strong communication skills and quick learner. Be a good team player. Ability to prioritize and ensure delivery of priorities for the area of responsibility. Flexible and adaptable to change, with track record of demonstrating initiative, analytical capabilities and problem solving.

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