Job Description

ey Responsibilities

Workflow Mapping:

Creating and updating Standard Operating Procedures (SOPs) and flowcharts.

Bottleneck Identification:

Monitoring the "pipeline" of work to find where things are getting stuck.

Quality Control:

Conducting regular audits to ensure the team is following the established process.

Inter-departmental Liaison:

Acting as the bridge between departments (e.g., Sales, Production, and Finance) to ensure smooth hand-offs.

Reporting:

Tracking Key Performance Indicators (KPIs) like "Cycle Time" (how long a task takes) and "Error Rate."

Analytical Thinking:

You need to see a messy situation and be able to break it down into logical steps.

Attention to Detail:

You must be the person who notices when a small step in a 50-step process is missing.

Software Proficiency:

Familiarity with tools like

Microsoft excel , advance with formulas, Pivot tables etc.

Should have very good communication skills in english and hindi

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Education:

Bachelor's (Required)
Experience:

Data analytics: 1 year (Required)
Language:

English (Required)
Location:

Siliguri, West Bengal (Required)
Work Location: In person

Expected Start Date: 01/01/2026