Job Description

Process Associate, Insurance Underwriting
Function: UK Operations
North Campus, Gurgaon, India

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world\xe2\x80\x99s biggest brands\xe2\x80\x94and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We\xe2\x80\x99re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we\xe2\x80\x99re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.
Inviting applications for the role of Process Associate, Underwriting - Insurance\xe2\x80\x93 Location Badshahpur, Gurgaon

One should have a background of Underwriting Operations Insurance.
Thoroughly review incoming requests and policy issuance information for completeness. Record and refer those that are outside the guidelines to the underwriting department for approval.
Provide quality control and assembly for all types of policies and endorsements generated by the business unit.
Ensure that turnaround time and quality of documents meets Company service standards
Provide customer service to underwriters, operations staff across the country(s) and other functions within Travelers. Contact internal resources to research and resolve issues
Take ownership for work-in-progress issues as an individual and team member by continuously looking for ways to improve/streamline work and procedures, which increase the efficiency of the team.
Manage own work in process and support team efforts to ensure that individual, team and office goals are met of performing quality audits
Should be responsible for weekly/monthly reporting to both internal management and client stakeholders

Responsibilities

• Drive service level targets.
• Constantly monitor Centralized mailbox and work upon incoming submission emails request using FIFO method
• Thoroughly review submission requests to identify / validate submission vs referral. Record and refer those that are outside the guidelines to the underwriting department for approval.
• Register only new business submission directed to underwriter/designated mailbox. & update all relevant information in the system.
• Ensure that turnaround time and quality of documents meets Company service standards
• Once the registration is completed, submission is released to designated Underwriter.
• Manage and maintain records including correspondence and data files

Qualifications - Minimum qualifications

• Any Graduate
• Good comprehension
• Communication \xe2\x80\x93 Written and spoken
• Excel Skills \xe2\x80\x93 Intermediate. Proficient
• Fluent in English language - both Written and Oral
• Good knowledge of MS Office specifically MS Excel

Preferred Requirement

• Intermediate Insurance underwriting

Specify Sub Location: Gurgaon Badshahpur
Shift Window: 1:30PM \xe2\x80\x93 10:30PM IST

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

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