Job Description

Summary:
Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind.
Job Deliverables:
Daily Management of shift:
o Administrative management of associates
o Job allocation to associates
o Monitoring and mentoring of associates on productivity, quality and safety.
o Monitor status of counts and problem solve queues
o Responsible for shift quality and associated action plans
o Preparing and implementing training and development plans for associates
o Conduct a 4M and 5S audit for the respective work stations on a daily basis
o Stand-in for Area Manager

BASIC QUALIFICATIONS
Bachelor Degree with 1-5 years of experience in operations
Experience of warehouse experience is preferable
Outstanding interpersonal and coaching skills
Command over English language is must

PREFERRED QUALIFICATIONS
A self-motivated person with the ability to motivate the associates
Good people management skills
Good analytical and problem solving skills
Proficiency in MS Excel
Experience of Amazon or similar systems
1-5 yrs of experience in managing a process and people as a lead
Education: ME/ M.Tech./ MS (Engg/ Sciences)r r r r r r r Any Graduate
Industry: Consumer Durables/FMCG, Warehousing

Skills Required