Job Description

About the Role:
As an Associate Director, Technology Project & Program Management, , you will be responsible for overseeing and executing complex, large-scale projects aimed at transforming our company infrastructure, with focus on network transformations. You will collaborate closely with cross-functional teams, including engineering, operations, product development, and business stakeholders, to ensure the successful planning, implementation, and delivery of network transformation initiatives.
Responsibilities: Strategic Leadership and Engagement

• Create and deliver compelling presentations for WK executives, other senior leaders, and customers.
• Manage the development, maintenance, and monitoring of Key Performance Indicators (KPIs) for Programs in scope

Program Management

• Accountable for the successful delivery of IT PMO programs and execution of aspects of project life cycle. Develop comprehensive project plans, including timelines, milestones, resource allocation, and risk management strategies. Ensure that projects are delivered on time, within scope, and within budget
• Work closely with engineering, product, operations, and other teams to ensure seamless integration and alignment of network transformation projects with overall business objectives
• Identify potential risks, dependencies, and roadblocks in the network transformation projects. Implement mitigation plans and escalate critical issues to senior management when necessary
• Monitor project budgets, allocate resources effectively, and track expenses to ensure financial objectives are met.
• Collaborate with internal and external stakeholders to understand their requirements, expectations, and concerns. Build strong working relationships with key stakeholders and effectively communicate project progress, status, and outcomes.

• Build trusted relationships with internal and external (GBS, Divisions/BU) stakeholders and subject matter experts.
• Interface with GBS IT PMO demand and intake process for GBS IT and divisions.
• Ensure appropriate change management for programs in scope

Resource Management

• Working with functional leaders ensure resource availability and allocation to required projects to reach objectives
• Manage ClickTime data tracking and developing meaningful actionable reports, as needed.

• Assist in the development of business cases while working with the associated leaders.

Skills:

• Senior executive presentation and communication skills
• Familiarity with lean and agile development processes
• Communicate complex problems to other people in a simple way that they will understand and work together to alleviate the general program risk.
• Ability to work collaboratively and effectively with and manage relationships with all levels of employees and leaders throughout the Company.
• Demonstrated ability to get positive results through influence, persuasion, leadership, presentations, training, and group facilitation skills.
• Maintain continuous improvement mindset to improve IP PMO strategy while taking feedback from customers/leaders.
• Proactively seek opportunities to provide additional value to PMO internal customers.

Education
Required:

• Bachelor's Degree in computer science, Information Technology, or related field.
• Proven experience as a Program Manager or Senior Project Manager in IT space, with demonstrated success in managing large-scale, complex projects with diverse stakeholders
• Strong technical understanding of cloud technologies

Required Experience:

• 15+ years-of demonstrated progressive experience in IT, Program management, resource management, change and transformation management.
• 3+ years' experience with shared services model
• 2+ years management, enterprise-wide transition and/or transformation programs
• Entrepreneurial mindset and proactive way to managing work.
• Able to deliver with limited oversight and take accountability of actions.
• Excellent presentation skills, both creating slides and delivering presentations to a variety of audiences.

Preferred Experience:

• Project Management Professional (PMP) certification preferred.
• Proven ability to solve problems creatively.
• Strong familiarity with project management software tools, methodologies, and best practices
• Experience seeing projects through the full life cycle.
• Excellent analytical skills
• Strong interpersonal skills and extremely resourceful
• Proven ability to complete projects according to outlined scope, budget, and timeline.
• Requires also work to overlap with US time zone.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Skills Required