Job Description

Description

• A Principal Software QA Engineer will be responsible for leading ongoing software testing of Nuance’s Voicemail to Text Conversion platform and will work on multiple deliverables with dynamic schedules.
• Work closely with a talented pool of developers, testers, speech/linguistic researchers, professional services, and other cross-functional team members to continue improving our voice recognition platform and be part of several critical innovations and optimizations.
• Play an integral role in ensuring high quality of service by actively contributing to our QA functions which include developing test plans, test strategies, automated test suites and executing such tests, build and maintain Continuous Integration/Delivery pipelines and provide L3 prod support.
• Should have thorough understanding of STLC from inception to closure.
• A strong striker for quality backed by excellent attention to detail, logical reasoning and troubleshooting skills
• Ability to recognize the benefits and costs, as well as building out proof of concepts, to demonstrate the value of a potential new technology/tool.
• Lead release process including pre and post activities of a release cycle.
• Provide technical leadership by providing technical guidance and expertise, mentoring junior team members
• Experience working with on shore/offshore teams and management
• Understanding of Agile and scrum Software Development methodology
• Ability to work independently and resolve medium to complex level issues
• Strong written and oral communications skills as well as excellent listening skills.
• Experience in working in cloud-based solutions into public cloud like Azure is a plus.

Responsibilities:

• Create testing strategies for new features, solutions, and enhancements
• Create/Update and execute test plans that provide full coverage on new and changed functionality
• Perform feasibility study and write automated test cases for enterprise level applications
• Ability to set up and deploy testing environments using various tools including VMs and CI/CD pipelines
• Run load tests against benchmark, collect key KPIs, perform analysis and create conclusive reports
• Use and develop troubleshooting techniques that minimize the turnaround time of issue identification
• Report defects in JIRA in a clear and concise manner in order to support the team in troubleshooting root cause
• Ensure product meets all relevant requirements and Nuance quality standards
• Perform tasks related to securing and keeping the products, tools, and processes that you are responsible for securing
• Function as an active member of an Agile Scrum team and its ceremonies

Technical skill set:

• Strong in functional testing on backend (non-GUI)
• Strong in JAVA and BDD automation
• API testing knowledge
• Expert in Linux OS
• Scripting knowledge - shell/bash/Perl
• RDBMS/Non-RDBMS databases and queries
• Microsoft Azure cloud platform and technologies
• CI/CD experience and automated deployments using ansible

Preferred Skills: Python, Security penetration testing, Performance testing tools, Wireshark, NoSQL Db, Jenkins.
#Na-Onsite
# L1-ST
Nuance offers a compelling and rewarding work environment. We offer market competitive salaries,
bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically
challenging work environment. Join our dynamic, entrepreneurial team and become part of our
continuing success.