Job Description

Job Title Principal Product Definition AnalystAmadeus is part of everything it takes to bring travel to life. We provide the technology that keeps the travel sector moving \xe2\x80\x93 from initial search to making a booking, from pricing to ticketing, from managing reservations to check-in and departure processes.Our people are driven by a passion for \xe2\x80\x98Where next?\xe2\x80\x99 and our ambition is to improve the travel experience of hundreds of millions of people every day. At Amadeus, you can take pride and responsibility in your work, facilitating the entire travel journey from door to door. Amadeus does this by joining up key players in the travel industry: travel agencies, corporations, airlines, airports, hotels, railways and more. We give those companies the tools to serve travellers better and to manage their own business more effectively.Amadeus is at the heart of the global travel industry. Our people, our technology and our innovation are dedicated to working with our customers and partners to shape the future of travel.Business Environment:We are Cytric Solutions a fast-growing unit within Amadeus, the biggest tech giant of the travel industry, dedicated to helping corporations in their digital transformation processes for business travel and expense. We\xe2\x80\x99re made up of more than 700 people worldwide, who work together to provide a smooth, end-to-end digital experience to the employees and improve the efficiency of the corporations they work for. We have a mission, we\xe2\x80\x99re empowered, agile, innovative \xe2\x80\x93 and ready to challenge the incumbents! In Cytric Solutions, we combine a scale-up culture with an insatiable hunger to disrupt the travel and expense ecosystem.So, are you ready to help the world\xe2\x80\x99s leading companies drive their digital transformation, and take them to the next level? You can benefit from being part of a global international IT company while working for a strategic scale-up. You can power business acceleration and innovation for top companies and work with big tech giants like Microsoft.We have countless opportunities to learn and grow your career, hybrid and flexible work set up. In Amadeus Cytric Solutions, we care for our people just as much as we care for our customers. Together we can build the smartest, most connected, sustainable and collaborative travel and expense ecosystem in the world, to transform the corporate traveller experience into a seamless, complete and enjoyable activity.Position Title: Principal Product Definition Analyst, Cytric Travel Product.Summary of the Role: The Principal Product Definition Analyst (Principal PDA) provides key leadership as an experienced business analyst to the Cytric Product Engineering Team being a role model to the other PDAs in the team. Through cross-team guidance, the Principal Product Definition Analyst acts as a functional lead in the travel industry / domain responsible for planning, conducting and directing the analysis of highly complex business problems and proposing solutions design on applications shaping the future of the Travel Industry. The candidate should have a strong IT & business understanding. This is an individual contributor role. The role expects a strong responsibility for sharing knowledge and best practices among the organization.Main ResponsibilitiesProduct Analysis and Definition

• Demonstrate excellence & establish standards on product definition activities: specifications, solution design, finding solutions to complex problems

• Responsible for planning, conducting and directing the analysis of highly complex business problems

• Support Product Management on cross-area solution design for complex scenario (including architecture proposal for new features) by being the functional entry point for a given area

• Solves business problems through a clear methodology including appropriate documentation

• Review proposed specifications for complex solutions

• Reviews or advise on test strategy/plan

• Recommend process improvements

• Architecture design, R&D project follow up from requirements to production

• Building relations & Knowledge sharing

• Coach / mentor team members on product definition skills, drive the culture change towards professionalization

• Provides guidance/direction/training and mentor less experienced product definition analysts

• Provides consultancy to users in detailed functionalities

• Demonstrate excellent written and verbal communications skills, as well as excellent listening skills, to serve as lead conduit between software development engineers, architects, product definition analysts, and with internal stakeholders

• Support software development engineers by assisting with functionality questions, addressing testing issues, providing training on new features

• Share advanced knowledge of functional flows, documentation, tools and architecture concepts

• Provide on demand functional knowledge of their area of expertise to Product Management, Delivery and Support teams and other PDA members.

Technical ExcellenceTo succeed in your new role, you\xe2\x80\x99re required to have relevant experience in the following areas:

• Business Knowledge of the Travel Industry: Subject Expert, foresee markets trends, defines Strategy, and requires specialized depth and/or breadth of expertise. Is recognized as an expert in own area within the organization

• Technical Excellence: Max level, foresee high complex problems, organizational recognized reference, takes broad perspective to identify solutions. Interprets internal/external business issues and recommends solutions

• Excellent knowledge of key business analysis tasks, elements and techniques (UML Diagrams, SWOT analysis, etc.)

• Excellent communication, negotiation, presentation and meeting facilitation skills

• Ability to work effectively under pressure, flexibility

• Identify unclear requests and possible impacts and ensure the requests are clarified by/with the relevant party before providing a solution

• Provide product solution for Change requests or user stories

• Interface with Architects and Experts on long-term component vision

• Communicate, share, explain and ensure buy-in on component strategy & evolution

• Ensure quality responsibilities & mind-set is shared by each stakeholder of the development cycle to contribute to service stability effort Innovation

• Contribute to a collaborative work environment which promotes innovation and empowerment

• Bring out continuous improvements on product, evaluate these ideas from a business perspective and ensure it is taken up for execution

• Regular innovation brainstorming sessions with the team and intra-team

People Leadership

• Coach/mentor other PDAs in the team

• Collaborate with all different scrum teams in Cytric

• Experience working in a MNC with a collaborative, distributed style of work across different geographical locations and cultures

• Working independently and with an autonomous style of working with minimal supervision Thought Leadership

• Strong research and problem solving skills, system thinking

• Spread cross-department, cross-project best practices on business analysis

• Participation and contribution in communities globally in Amadeus community

• Contribution to Global Initiatives run across Amadeus and / or locations in BLR etc Qualifications/Experience

Education: BE/ BTech, computer science or related field preferredRelevant work experience:

• Minimum 10-12 years of experience in software product engineering .

• Minimum of 5 years of experience being a business analyst

• Experience working in Agile setups using SAFe (Scaled Agile Framework) in a global distributed environment \xe2\x80\xa2 Ability to understand software architecture and design and its impact on business requirements (and vice-versa); familiarity with data exchange protocols like JSON, XML, Web Services using SOAP / REST

• Experience working in the travel industry (hospitality, airline, ground, rail transportation etc.) would be a plus

Are you the One we\xe2\x80\x99re looking for? Join us to Power better journeys through travel technology!Diversity & Inclusion We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.Diversity & InclusionWe are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.

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