Job Description

How is this team contributing to the vision of Providence?

Healthcare Intelligence is the pillar that focuses on creating intelligent products within Providence and provides unique opportunities in Product Development, Product Design, Data Engineering, Operations, Data Science, BI Reporting and Data Analytics on cloud stack. We are a group of professionals who work towards enabling decisions that improve patient and caregiver experience.

Now, as we face a new frontier-a changing health care landscape - we are looking for pioneering and compassionate individuals to plan for the next century and who can work on re-imagining the future of care with cutting-edge technologies such as big data, machine learning, artificial intelligence, IoT, and blockchain that enhance patient outcomes and experiences and more importantly, drive a lasting social impact.

What will you be responsible for?

SRE Engineer in the capability of Healthcare Intelligence team, monitor, analyze & establish SLO/SLI & Operational metrics to maintain availability & reliability of applications enabling business continuity. SRE engineers are responsible for ensuring that the underlying infrastructure is running smoothly, and that systems and tools are working as expected.

As a SRE Principal Engineer, you will

• Play a Lead role in SRE Engineering team and work with Product engineering team, DevOps & Operations Teams and play pivotal role in uptime for applications & services.
• Act as the 1st line of defense for Production Health of HI applications & Product services.
• Collaborate extensively with Product teams, discuss SRE practices, SLO/SLI & Project Roadmaps
• Design, Build, maintain tools and frameworks that support deployment automation, health-check of applications.
• Play vital role in driving regular credence with Product teams on SLI/SLO dashboards, Operational Metrics, Reliability & Availability.
• Own end-to-end availability and performance of key services and build automation to prevent problem reoccurrence. Automate response to all non-exceptional service conditions.
• Lead by example, mentor the team and establish credibility through quality technical execution.
• Manage on-call rotations across geo-locations, using a follow-the-sun model.
• Sound troubleshooting issues skills & participating in Severity issues & CODE RED calls.
• Create knowledge repository of Severity issues & best practices.
• Take initiatives to setup knowledge sharing sessions on awareness of different Products & respective functionalities.

At Providence, we not only acknowledge differences but also honor it. We appreciate differences related to the following factors but not limited to background, education, gender, age, generation, religious background, ability, technical skills in all our employment related opportunities.

Health is a human right