Job Description

We are having an urgent opening for the position Post Sales Manager of for a reputed company in Real estate industry at Mumbai (Borivali (W) location).
:
An experienced Post Sales Manager to join our Post Sales team, responsible for managing customer relationships from sales to possession. The ideal candidate should have a strong experience in real estate post-sales processes.
Key Responsibilities:

• Sending a Welcome mail to our Booking clients
• Manage and track customer interactions from sales to possession.
• Ensure data accuracy, integrity, and security.
• Oversee post-sales processes, including documentation, payment tracking, and possession handover.
• Ensure timely communication with customers and stakeholders.
• Generate reports and analytics on customer satisfaction, sales performance, and process efficiency.
• Ensure high customer satisfaction levels through effective issue resolution and communication.
• Conduct regular customer feedback surveys and implement improvements.
• Coordinating client legal queries
• Collecting the legal documents
• Preparing a draft for Sale Agreement
• Sharing the same to the client and confirming the draft for final sale agreement
• Coordinating client with the Bankers
• Complete end-to-end Process From Booking Till Handover of Flats.
• Lead and train a team of customer relationship executives.
• Ensure team performance meets targets and objectives

• MS Projects.
• MS Excel.
• MS Word.

• Effective communication skills.
• Decision Making ability.
• Planning & Organizing.
• Team Player.
• Effective Spoken English.

• Well defined Leave Policy with Paid & Sick Leaves apart from an annual Holiday List.
• Annual Bonus.
• Open, Young and Vibrant Culture.
• Working with minds that are here to develop Dynamic and Exciting Projects that will become Landmarks of the future