Job Description

About Pocket FM

It's an amazing time to join Pocket FM as we continue shaping the future of audio entertainment both in India and beyond. We are front-ending the category creation for the audio OTT landscape and building the largest repository of audio streaming content across formats like audio series, audiobooks and podcasts, through our unique storytelling approach.

We are reimagining the traditional audio pattern to build an internet-scale platform and bring together communities to share stories and spread knowledge. Our mission is to give voice to stories and wisdom. Pocket FM has grown to 15million MAL (monthly active listeners), spending an average of over 100 minutes every day, while the total monthly audio streaming on the app counts to over 3 billion minutes. We are a Series C funded start-up backed by some of the marquee investors like Naver, Goodwater Capital, Lightspeed, Tanglin Venture Partners and others.

Roles and responsibilities:

1. Drive projects across functions with a result-driven mindset

2. Draw insights from metrics, data, customer feedback, competition and market trends to meet and exceed business goals

3. Managing stakeholder communication across multiple lines of business on operational milestones, process changes, escalations, etc.

4. Planning and Executing Campaigns, Offers and customer engagement initiatives to drive overall business objectives

5. Acquire a thorough understanding of key customer needs and requirements

6. Proactively identify and resolve issues that may impair the team's ability to meet business/product goals

Qualifications & Experience:

1. 2-4 years of experience in Operations/Project management/Category Management

2. Strategic growth mindset, first principle thinking and analytical skills

3. Ability to succeed in a rapidly changing environment.

4. Excellent problem-solving, analytical, excel, task prioritization, follow-up, and customer service skills