Job Description

Zycus is looking for an accountable person for managing the Project Management Office resource workload planning and allocation process, throughout all phases of the project lifecycle from forecast bids, through to firm projects to project closure, and conduct of the weekly resource reviews. Role & Responsibilities: Assure that project & program governance is in place, monitor adherence to the methodology, support Account Managers in all PMO aspects and ensure that the delivery lifecycle is adhered to. Be a management representative and execute to the management guidelines through continuous intervention, execution and management reporting, including escalations to management by challenging As-Is process and able to draft, suggest and layout strategic plans which helps benefit Customer Account Management Team Work with internal stakeholders and key leadership managements in all aspects of governance and PnL accounting, revenue, opportunities and Customer handling and management of key metrics like NPS, CSAT, SLA, Account Retention, etc. for the department Perform PMO tasks supporting the Client Delivery department change activities for client Accounts. Assist in the day-to-day collation of data and reporting for departmental activities such as capacity planning, resource management, forecasting, project planning, etc. Deliver high quality reporting to project stakeholder\'s senior management and clients, as needed Create project plans against each program/ initiative on weekly/monthly basis and track its status till closure, highlighting risks and gaps by efficiently coordinating with multiple internal and cross department functional teams Manage the onboarding and off boarding process for staff joining or leaving the Team. Achieve continuous improvement in operational and process performance, proactively detecting process related problems or gaps, conducting diagnostics, and making recommendations for resolution/closing identified gaps. Coordinate all project resource training including design, notification, tracking, and verification of required courses and their completion. Hands on & configuration to design ability on various performance, daily operations tracking tools/ software and ready to apply and learn to implement new tools and drive adoption for same in the department Ability to drive automation to reduce manual tasks by introduction and evaluation of new software tools by coordinating with Vendors and proposing the same for department use as needed Has an extensive experience in handling International Customers and ready to work in Shifts (would depend on the regions assigned to accomodate US geography starting from 03.30PM IST). Job Requirement Graduation/Post Graduation (Full time) 5-10 years experience in End to End Implementation Project Management role is must Ability to monitor project scope, schedule, revenue, resources, quality and risk to ensure project & program activities/tasks are occurring as planned and any variances are identified. Skilled at developing and implanting project plans, manage project scheduling and development, and providing budgeting and expenditure reports. Proficient in interpersonal communications and analytical skills. Ability to handles all PMO activities end to end. Excellent Communication Skills. Co-ordination across channels and departments for smooth functioning of the role Agile practitioner and follow standard project management practices Expertise in Stakeholder Management and Forecasting Proficient in use of Share Point, MS Excel - Pivot Tables, Pivot Charts, Macros. Need to have all data points availability as per internal data gathering and collation strategy and platforms with analytical skills to highlight defects and trends Education: Any full time graduate with relevant years of experience Job Location: Mumbai/Bangalore/Pune (Currently WFH till March 2023) Five Reasons Why You Should Join Zycus: Cloud Product Company: We are a Cloud SaaS Company and our products are created by using the latest technologies like ML and AI. Be a part of the next generation global business process transformation using SAAS - A Disruptive trend in the industry. A Market Leader: Zycus is recognized by Gartner (world\'s leading market research analyst) as a Leader in Procurement Software Suites. We are a pioneer in delivering world class products with industry best practice on SAAS based implementation methodologies. Growing Company : The US region accounts for nearly 60% of the company\'s revenues. Get a Global Exposure: You get to work and deal with our fortune 500 global customers. Create an Impact: Zycus gives you the environment to work with a Tier 1 company in large scale Global procurement transformation projects with our customers. You will also get an opportunity to work with our product team and help shape our product. About Us Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users. Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization. Start your # CognitiveProcurement journey with us, as you are # MeantforMore

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