Personal Assistant to Head NR team will include managing calendars, scheduling meetings and working closely with Lina Manager and team with Admin issues.
Strategy
Manage and coordinate diaries for NR Team
Co-ordinate on meetings related materials and requests
Follow up with internal stakeholders on action items as discussed in the meeting / as told by department head.
Raising Travel & Expense on system for LM and approving in line with bank policy.
Timely system approval of Eprocs and T&E as a delegate
Co-ordinate internal and external meetings, meeting room booking, teleconferencing, videoconferencing, workshops and events.
Organize travel itineraries, including flights bookings, hotels and etc. for Heads as well as their directs.
Assist with senior (i.e Group/Board) visits, event logistics, Big Call etc as and when required
Maintain files, order supplies and prepare responses to correspondence of routine inquiries
Liaise with clients, suppliers and other staff as appropriate
General/ad-hoc administrative support to the Departments.
Managing CDD DRR queue
Processes
Ensure timely levy of all service charges by overseeing monthly charging process and coordinating with multiple stakeholders
Handle all customer escalations related to service charges levied on savings accounts
Own and monitor all elements of Deposit products on the Bank\xe2\x80\x99s website \xe2\x80\x93 ensure these are constantly updated
Governance
Manage all Admin duties pertaining to NR
Regulatory & Business Conduct
Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Lead the [country / business unit / function/ to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
NR Channel
Our Ideal Candidate
Graduate
Role Specific Technical Competencies
Good Communication Skills
Knowledge of MS office
knowledge of travel arrangements
About Standard Chartered We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge, and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial, and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
Flexible working options based around home and office locations, with flexible working patterns
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.