Job Description

Role Summary




This job takes the lead in providing more complex application development services typically as part of a project team or in an application support role Developers analyze design code test and implement more complex systematic solutions to meet customer requirements that adhere to Thryve IT standards and policies Developers provide general support to maintain more complex applications that meet the service levels system availability performance and quality levels required by their customers May mentor less experienced team members




Essential Responsibilities




Takes a lead role for analyzing designing coding testing and implementing more complex application enhancements as well as providing general production support meeting defined scope target dates and budgets with minimal or no defects




Utilizes and participates in the more complex full system development life cycle per current Thryve SDLC standards




Takes a lead role in collaborating with customers business analysts partners and IT team members to understand business requirements that drive the analysis and design of quality technical solutions Concentrates on providing innovative solutions to more complex business needs




Takes a lead role in providing required technical support including release implementations oncall and 24 7 supports when necessary




Performs work in compliance with Thryve IT standards policies and procedures




Actively takes a leading role and participates on project teams in various project roles including but not limited to Developer Technical Lead and Project Manager based upon level of experience




Effectively communicates with team members customers partners and management including assisting with or conducting more complex technical walkthroughs reporting project status enabling vendor solutions and providing accurate and concise documentation




Other duties as assigned or requested




The experience we are looking to add to our team




Required




Bachelors Degree in Computer Science and Engineering Information Systems or related field




At least 3 to 5 Relevant experience of relevant experience in PEGA




PEGA CSA certified




Should have Good Knowledge in Integration concepts




HealthCare Domain Knowledge and Customer Service Pega Frame work Experience




Experience in V8 x




Good to Have




Good Communication Skills




Capable of handling one or two persons in team as a module lead




Familiarity with Scrum and Agile methodology JIRA tool




Experience with Java based application




Knowledge on US HealthCare system




Key Skills




Customer Service Pega Product Development knowledge and Problem solving root cause analysis and issue resolution




Demonstrated leadership skills




Experience in Healthcare Appeals Grievances domain is mandatory




Experience in Healthcare or Health Insurance Industry

About Virtusa

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth -- one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.



Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.



Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.