Job Description

About Firstsource
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.
We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, and India. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.
Our clientele includes Fortune 500 and FTSE 100 companies
Job Title: Payment poster
Grade: H2
Job Category: Associate
Function/Department: Operations
Reporting to: Team Lead
Role Description:
Key Skills

• Good typing skill
• Good comprehensive and reasoning skills
• Above average communication skills

Key Results

• Production, Quality
• Shift and reporting adherence
• Process knowledge

Role Holder Profile
A. Preferred educational qualifications: Graduation (Any discipline - 3 years) without arrears
B. Preferred work experience: Fresher or min 6 months to 1 Year of experience in any domain BPO
C. Skills and Competencies
i. Functional / Technical

• Good Communication Skills
• Listening & Comprehension

ii. Behavioral:

• Shift Adherence
• Floor Decorum
• Interpersonal skills
• Team Player