Job Description

Key Responsibilities: Handle day-to-day transaction processing and operational activities andensure adequate operational performance measured through key indicators, data analytics, reporting and other operational controls End-to-end ownership of operational support for products in scope of the unit, including escalations and engagement with internal business partners to trouble shoot issues and support define remediation Close interaction with Client Service teams to ensure proper client experience and hand-offs between Service and Operations Support in creating a great and inclusive culture. Execute and maintain strong controls in close partnership with internal functions and in accordance with company policies and regulatory changes Partnering with internal departments to scale operating model for new products growth as business initiatives attracts new clients and/or growth of existing client base Maintain strong discipline to support in onboarding new activities into the unit in partnership with multiple project and control groups and engaging in proper operational readiness for go live Develop subject matter expertise of existing and new products, business processes and application flows to proper management changes, issues and other support needs Support in creating a great and inclusive culture. Execute and maintain strong controls in close partnership with internal functions and in accordance with company policies and regulatory changes Skills and Experience : 6-8 years of experience in Payments, Cash, Treasury Operation dealing with operational process, controls and problem solving Global experience in payments is desirable, with understanding of accounting and money move processes Knowledge and Experience in SWIFT Experience and strong working knowledge of various aspects of cash operations Strong organizational skills and operational knowledge Ability to multi-task and deliver against tight deadlines Demonstrated communication skills to work cross-organizationally to influence others, drive results/change and implement projects/processes Demonstrated success in adapting to new business initiatives Business acumen and commercial market awareness Strong operational knowledge Ability to be an integral team member (planning support, documenting, and communicating) Strong organizational skills Ability to multi-task and deliver against tight deadlines Experience and strong working knowledge of various aspects of cash operations is preferred Strong PC skills (PowerPoint, Excel, Word - other advanced sills preferred). Minimum Graduate - Master\'s degree preferred.

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