Orm Associate
Year MH, IN, India
Job Description
Role: Online Reputation Management Associate
Qualification: Graduate
Key Responsibilities
Monitor and respond to DMs and comments across
Instagram, Facebook, and YouTube
, ensuring timely and professional communication. Reply toGoogle Reviews
andApp Store/Play Store reviews
, addressing both positive and negative feedback while maintaining the brand voice. Coordinate with thePatient Experience Team
to managenegative comments
,complaints
, andrefund requests
, ensuring smooth resolution and customer satisfaction. Escalate sensitive issues to the appropriate internal teams and follow up to ensure closure. Track recurring feedback and share insights to help improve overall service and patient experience.Job Type: Full-time
Pay: ?20,000.00 - ?25,000.00 per month
Benefits:
Health insurance
Schedule:
Rotational shift
Application Question(s):
have you completed your graduation?
Work Location: In person
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Job Detail
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Job IdJD3864272
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMH, IN, India
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EducationNot mentioned
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ExperienceYear