Job Description

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people\xe2\x80\x99s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you\xe2\x80\x99ll part of

CFO is a diverse team at the frontline, delivering finance and business services, investor relations, and more across the world. Are you passionate about digital transformation, value openness and want to influence the direction of Nokia? Then, you may be the right fit!

What you will learn and contribute to

General Purpose:

• Manage overall business transactions along with escalation management

• Review O2I KPI performance and take preventive steps

• Drive continuous improvement projects and assist with global projects

Key Responsibilities:

• Drives and supports the organization trainings or info sessions, including acting as facilitator or presenter of business requirements, e.g., workshop, sessions

• Analyse KPIs, identify and drive improvement areas with appropriate root cause analysis

• Subject Matter Expert within Team, First point of contact for CSCs in case of technical issues

• Assist transition and transformation related to project deployment/UAT as per O2I strategy

• Assist continuous improvement projects and focus on process improvements opportunities

• Operational & process excellence support

• Adherence to Order management SOX compliance

Accountability:

• Receive and validate customer purchase order process.

• Logistics service execution from handover to LC up to cash collection support.

• Single Point of Contact (POC) for all BG MO Heads and Customer Supply Managers (CSuM) escalation for a given pool.

Responsible for:

• Logistics service execution from logistics kickoff to handover to Logistics Coordinator, as well as managing and monitoring logistics service execution up to final acceptance., including cash collection support.

• Primary Point of Contact (POC) for each focus Order Management (OM) pool

o Standardized process implementation

o Workload balancing within OM Team and towards BG

o 1st Level escalation for CBT CSuMs and BG MO Heads

o To allocate, support and monitor; order execution and reporting on tasks requested from all BG MO Heads and CBT CSuM in market.

Contributes to:

• Contributes to all logistics tasks in daily business/order execution, e.g., constraints solving and escalation management.

• Contributes towards the enhancement of overall quality of processes and guidelines.

Your skills and experience

• Business Acumen

• Customer Focus

• Dealing with Ambiguity

• Innovation Management

• Integrity and Trust

• Peer Relationships

• People Management

• Process Management

• Change Management

• Self-development

• Logistics Process & Management

• Nokia Portfolio

• Partner Management

• Understanding Global Regulatory Framework

• Cost Management

• Communication

• Industry, Market & Technology Understanding

• Knowledge Management

• Quality Management

• Problem Solving

• MS Office Proficiency

• Adaptable and flexible

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

\xc2\xb7 One of the World\xe2\x80\x99s Most Ethical Companies by Ethisphere

\xc2\xb7 Gender-Equality Index by Bloomberg

\xc2\xb7 Workplace Pride Global Benchmark

\xc2\xb7 LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people

Nokia\xe2\x80\x99s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

Additional Information

Nokia