Job Description

We are hiring for Opportunity to Order (Quality) skill and please walk-in for interview on 11th November 2022 at Bangalore.

Greeting from Infosys BPM Ltd., \'We are hiring for Opportunity to Order (Quality) skill and please walk-in for interview on 11th November 2022 at Bangalore\' Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** https://career.infosys.com/jobdescjobReferenceCode=PROGEN-HRODirect-144429 Referral ID : PROGEN-HRODirect-121907 Interview details : Interview Date: 11th November (Friday) Interview Time: 10 AM till 12 PM Bangalore JP Nagar office Venue: Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase J P Nagar, Bengaluru, Karnataka - 560078 Landmark: Near Sindoor Convention Things to remember while entering the campus : Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team would need to produce valid negative RT-PCR report (72 hours) in case of single vaccination or if they have travelled between states despite being dual vaccinated Please wear masks, & follow Covid protocols Documents to Carry: Carry 2 Copies of print out your updated resume; Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents needs to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree) Please find below for your reference: Title :: Opportunity to Order (Quality) Job Location: Bangalore Shift and Venue Details: Shifts : 24*7 Experience : 2 to 4 years of Experience :: Skills Required: 1. Experience in handling critical elements of: a. Quoting Process which includes Software Licensing, Renewal, New hardware & services, OR b. Contract Renewals, OR c. Converting client Purchase Order into a Sales Order 2. Ability to handle dispute cases 3. Domain: Sales and fulfillment, Order management - in Telecommunication, Manufacturing (Only related to electronics or Network devices), Hi-tech and IT industry List of responsibilities / activities specific to this role: Perform Quality audits to measure accuracy identifying errors and closure of transaction in specified timelines. Provide feedback & coaching to agents for errors identified during Quality checks Decisive in Root Cause Analysis and in tracing responsibility Interact effectively with upstream and downstream teams discussing process updates and process gaps Shift timing as per APAC & AMERICAS region Mandatory work from office Competencies Required: Good interpersonal skills working with multiple teams & vendor organization to obtain Quotes Proficient in English language (Good at grammar & punctuations) Good at excel skills to manage data creation, data management, reporting Note : Need to work form office from day 1 Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Regards, Infosys BPM Recruitment team.

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