Job Description

Designation: Training Operations Specialist Compensation: Upto 12 LPA Work Location: Noida Role: Be a Subject Matter Expert on Learning Management Systems Respond to technical, procedural, or functional questions of how the LMS system works coming from our stakeholder teams, learners, and vendor teams. Facilitate and deliver training sessions about our LMS processes to various teams in live classrooms, synchronous or asynchronous webinars, or one-on-one. Lead the establishment, documentation and enforcement of policies and procedures. Coordinate and send out timely communications to stakeholders on LMS. Partner with the ALM team to identify the upcoming features and how those can be implemented for our learners. Ability to lead small projects under guidance of a manager but work independently. Basic understanding of Digital Marketing/SAAS Based solutions. Understanding of eLearning authoring tools (like Captivate, Articulate, and Rise etc.) would be an added advantage. Analyzing data to identify trends and patterns that can be used to identify content Schedule classes and publish training calendar. Schedule, host, record and publish knowledge sharing sessions. Manage new hire onboarding communications and perform all tasks related to new hire onboarding Coordinate with stakeholders for any tool\'s activation for various roles. Communicate via newsletters and emails regarding release readiness enablement status Publish completion status and drive completion for Mandatory enablement content Maintain and manage the Skills Inventory and support the team in launching and maintaining role-based competency program Support our Content development teams. Work with Instructional Designers, Administrators and SMEs to ensure proper setup, course creation, assignment, and system support for content and complex Web-based, and instructor-led training activities. Advise Learning & Development Leads on optimal LMS system configurations for enrollment, scheduling, coordination practices, and roster and student activity reports. Push out the courses to the required audience through Prescriptive rules and tracking the completion. LMS administrative tasks Maintain data integrity rules for the LMS metadata and processes (e.g., course descriptions, course or class changes, and instructors) Maintain LMS Administrators\' security roles and access levels. Maintain consistency with the content getting published and ensure the best of standards. Skills: 3-5 years of proficiency with an enterprise LMS like Adobe Learning manager (Adobe Captivate Prime), SABA Cloud, Cornerstone, Docebo, Moodle or similar systems. Work timings will be M-F between 2PM to 11PM IST. High in emotional intelligence and having a customer service mindset for assisting people and other teams. Education: Bachelor\'s degree any experience with additional cloud based LMS systems, Adobe learning content creation tools (e.g., Adobe Captivate), LMS integrations and Adobe Connect (or other web meetings technologies) Excellent consultancy skills to engage with individuals cross-organizationally. Ability to work in and coordinate with multicultural and virtual teams. Strong verbal communication, listening, writing and presentation skills. Good knowledge of international English and content development standards. Proficient in MS Office - Word, PowerPoint, Excel. Experience with excel based reports on learning consumption. Prior experience working with distributed, international teams.

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