Operations Team Member Wbg Operations (ops) Customer Service Desk

Year Gurgaon, Haryana, India

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To handle day to day trade transactions, understanding client requirements, \xe2\x80\xa2Co-ordination with cpc for transaction processing and discrepancy resolution, \xe2\x80\xa2Dealing and co-ordinating with various business groups within the bank, \xe2\x80\xa2Ensuring error-free and timely execution of trade transactions. \xe2\x80\xa2Ensuring compliance and internal guidelines are being adhered to \xe2\x80\xa2Co-ordinating with clients /Corr Banks for getting the queries raised by Trade Finance / CMS \xe2\x80\xa2Operations resolved in a timely manner. \xe2\x80\xa2Issuance of Letter of credit. \xe2\x80\xa2Initial scrutiny of documents for Trade before sending the documents to CPC for further processing. \xe2\x80\xa2Attending to front-end requirements of corporate customers. \xe2\x80\xa2To co-ordinate with CPC / CMS / Clearing for all requirements of the customer and ensure that all deliverables are delivered / transactions processed as per the agreed TAT. \xe2\x80\xa2Should be familiar with Trade Finance and CMS products. CMS - Chq collections (local, outstation, corr banks), Banker to Issue Operations. \xe2\x80\xa2Should have about 3-5 years of relevant banking experience in Trade / CMS operations. \xe2\x80\xa2Should be extremely customer centric and have excellent communication skills \xe2\x80\xa2Qualification - Graduate / Post-Graduate \xe2\x80\xa2Experience - Minimum one year of relevant experience

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