Job Description

Team member of Projects Team/Core BSG Team in Retail Operations

• Perform requirement gathering and analysis, understand current systems and prepare Business Requirement Documentation (BRD) for new enhancements
• Partner with departments and users to gather all functional, technical, and business requirements to formulate specification documents, work flows and obtains sign-off from users on specifications
• Design and execute test plans to ensure that requirements and specifications are implemented properly and meet strategic and operational objectives
• Responsible for activities which ensure the operational effectiveness and excellence of the business unit
• To resolve the daily issues and query handling for the issues related to various projects implemented by the team
• Thorough analysis of system issues faced and provide effective solutions
• Coordinate with different internal and external teams for execution of all the requirements

• Understanding on various Retail Asset Products (Consumer & Commercial – PL, BL, OD, HF, LAP, CDF, CV, LCV, CE, TFE,)
• Exposure to Retail Liability products & related process (CA, SA, TD, etc)
• Must have understanding on overall Retail Systems – BCIF, Finacle, Core Nx etc.
• Understanding of systems & nuances of these systems in operational activities
• Knowledge of emerging Industry practices on above mentioned areas
• Preferably, experience in handling project workflows and exposure to retail assets
• Ability to implement and execute structured change management process
• Strong planning and organizing skills
• Strong attention to details and problem solving abilities
• Strong verbal and written communication skills