Operations Support Engineer

Year    Bangalore, Karnataka, India

Job Description


This role is in Hyderabad. Are you ready to dive into the fast-paced world of ground-breaking finance and technology If you have a passion for innovation, a thirst for challenge, and a love for all things fintech, then look no further! LSEG (London Stock Exchange Group) is a world-leading financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering services across Data & Analytics, Capital Markets, and Post Trade. Backed by three hundred years of experience, innovative technologies, and a team of over 23,000 people in 70 countries, our purpose is driving financial stability, empowering economies, and enabling customers to create sustainable growth. At LSEG, we\'re excited to expand our tech centres of excellence in India, by building a new global centre , right here in the heart of Hyderabad. Role Profile The Operations Support Engineer is responsible for supporting Snowflake Distribution platform in delivering best of breed operational support practice. This role will be responsible for supporting Snowflake Distribution platform in delivering best of breed operational support practice based around core toolset of Snowflake, Marketplace, ELT, CSP Administration and other disparate tooling according to demand. Tech Profile/Essential Skills Core Toolset: Snowflake, Marketplace, ELT, Cloud Service Provider (AWS or Azure) Administration . Minimum 2 years of proven experience, preferably in financial services. Excellent communication and interpersonal skills. Good understanding of data through previous hands-on contributions to design, development and implementation of IT systems. Proactive, driven and resilient, with a positive attitude. Extensive and demonstrable problem-solving and decision-making capabilities. Detailed Responsibilities Work with Solution Architects and Development teams to transition solutions into Snowflake Distribution Operational Support. Integrate with internal governance frameworks, lead change via ITSM for deliveries into Snowflake Distribution venues. Responsible for Snowflake Distribution venue monitoring, managing risks, issues and escalations relating to Snowflake Distribution venues, Disaster Recovery failover and failback. Maintain Network Topology, Operational Support, Feed Onboarding Contract, Disaster Recovery documentation in conformance with LSEG requirements meeting support and audit requirements. Prioritise fix on fail, essential maintenance, raise and handle ITSM tickets for delivery, critical issue management and on-call rota. See opportunities for Snowflake Distribution venues to reduce risk, reduce cost, improve business efficiency and deliver business benefit. Contribute to the Snowflake Centre for Enablement delivering: Preferred integration patterns. Identify and promote standard process. Advice, mentorship and assistance to disparate teams seeking integration. Contribute to evolving LSEG policies and standards. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone\'s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants\' and employees\' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it\'s used for, and how it\'s obtained, . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

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Job Detail

  • Job Id
    JD3193015
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bangalore, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year