Job Description

:

L7 Operations Manager

Role overview

This individual will provide domain knowledge experience and input to the project. They will be responsible for defining business processes and aligning them to the needs of the business function whilst also being aligned to the day-to-day platforms being used. The individual will bring a continuous improvement mindset and seek ways to make the function &/or software for effective & efficient. The individual will importantly be the link between the colleagues within the function and the project technology team

Skills & experiences

Must have

? Strong knowledge of operational processes & systems

? Strong knowledge of one of the below functions

o IBA & Premium Processing

o Claims

o Middle Office

? Strong knowledge of compliance and operational risk

? +2 years' experience in operational improvement role or Team Leader role within London Markets

Preferred

? +5 years working for an insurer or insurance broker within the London Markets

? Degree educated

? Worked as part of a change function (in either PM or BA type role)

? Ability to define, design functional specification, user stories and E2E process journeys for design and implementation

Skills:

PRIMARY COMPETENCY : Insurance PRIMARY SKILL : Non-Voice PRIMARY SKILL PERCENTAGE : 100

About Company:

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. We have been recently felicitated by the economic times as the most distinguished digital company 2015. We have also been ranked 29 of 100 largest financial technology vendors by American Banker and BAI in the FinTech Forward Top 100 rankings.