Operations Manager

Year    KL, IN, India

Job Description

Operational Management



Ensure day-to-day operations run smoothly across all departments (service, kitchen, delivery, housekeeping, and cashiering). Monitor revenue, expenses, P&L reports, and implement cost-control measures. Maintain high standards of food quality, service speed, and customer satisfaction. Oversee restaurant opening and closing procedures.

Staff Management



Manage workforce scheduling and duty rosters for service & kitchen teams. Recruit, train, and evaluate staff performance. Conduct briefing sessions, training programs & enforce discipline standards. Solve staff issues and promote teamwork.

Customer Service



Handle customer complaints and feedback professionally. Maintain guest experience standards and ensure repeat customer business. Implement service improvement strategies.

Inventory & Cost Control



Regular monitoring of stock levels, ordering materials & coordinating with suppliers. Control food cost, wastage, breakage & pilferage. Check daily inventory reports and stock audits.

Sales & Marketing



Support promotional activities, festive offers & menu launches. Monitor competition and recommend business growth strategies.

Compliance & Safety



Ensure compliance with FSSAI, hygiene audit, and safety standards. Monitor cleanliness and maintenance of restaurant premises & equipment
Job Type: Full-time

Pay: ?30,000.00 - ?40,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD4836566
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year