Job Description

Enabling sales, support, and service teams to deliver world-class, differentiated customer service and merchant support through effective service operations planning, new process design, and existing process optimizationConducting reviews and audits of existing standard operating procedures and lead optimization events such as Kaizens to improve and evolve service and support workflowsPeople Management-Use company approved selective hiring criteria to maintain a quality Crewmember rosterEnsuring restaurant managers are hiring and retaining team members to help improve productivity and quality of the guest experienceTrain management/direct reports and hourly team members on proper product preparation, guest service techniques, and daily equipment maintenance procedures, brand identity and operational standardsDefining customer obsessed and partner aligned priorities for your team of program managersPartnering with technology teams to drive roadmap and feature prioritization that reflects the highest priority customer needsProviding structure, consistency, and operational excellence by leading long-term, structured programs through your PM team, such as our Sales and Operations Planning forecasting processHiring and developing a team of world-class program managersDeveloping new program management methodologies that accelerate schedules and maximize constrained resourcesJob Type: Full-timeSalary: ?40,000.00 - ?50,000.00 per monthSchedule:

• Morning shift

• Chandigarh - 160002, Chandigarh: Reliably commute or planning to relocate before starting work (Required)

• Bachelor's (Preferred)

• Operations: 5 years (Preferred)
• total work: 5 years (Preferred)