Job Description

UrDoer is an online tutoring portal designed to assist students to get their questions answered, assignments solved, and help them get better grades. Students are encouraged to seek solutions for their academic queries from our panel of subject matter experts to get detailed and speedy solutions. By creating a bridge between student questions and tutor answers, we envision filling the gap between knowledge and grades. We offer a combination of deadline sessions to help students submit their coursework and assignments on time, live sessions to provide one on one doubt clarifications, and project work support to help them be on top of their class. UrDoer is a one-stop destination for all online tutoring needs with its flexible learning options. We focus on improving grades powered by experienced online tutors and different programs to suit different needs. If you have a question, UrDoer is the solution. About the job Key responsibilities: 1. Communicate with the website leads through the in-house portal and third-party system by chat messaging in a professional manner 2. Work with multiple digital platforms 3. Execute the strategies for communication with the company\'s clients 4. Understand the exact requirements of the clients and proceed to act accordingly. 5. Work on handling calls, emails, and chats for maintaining communication among team members, clients, and subject matter experts on our websites. 6. Direct everyday undertaking coordination, arranging, and execution of customer on boarding and full-filling business prerequisites. 7. Create and carry out business methodology and impact change through viable relationships with the executives across a wide organization of customers. 8. Offer help/help to other colleagues and work with the outreach groups and different offices to assist them with learning changes to advertise patterns and improvements to strategies. 9. Aiding the administration of group responsibility and guaranteeing the smooth organization of work in the tasks group. 10. React ideal to data demands from customers, clients, examiners, and controllers and show enhanced execution results to administrative and chief administration. 11. Giving specialized information, direction, and coaching to clients and researchers. Skill(s) required 1. Working knowledge of MS-Word , MS-Office 2. English Proficiency (Spoken) 3. English Proficiency (Written) 4. Digital Marketing 5. Client Relationship 6. Team Player 7. Business Communication Who can apply \xef\x82\xb7 Engineering graduates fresher or candidates having 1-3 years of experience \xef\x82\xb7 Can adapt to changes in the work environment as per business requirements (night/day shifts/processes/week-offs) \xef\x82\xb7 Ability to handle multiple digital platforms simultaneously and communicate with clients accordingly \xef\x82\xb7 Good communication skills in English (typing) \xef\x82\xb7 Should be a team player and a go-getter Job Type: Full-time Salary: 9287,000.00 - 9380,000.00 per year Benefits:

• Provident Fund

Schedule:

• Day shift
• Morning shift
• Night shift
• Rotational shift

Supplemental pay types:

• Overtime pay
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor\'s (Preferred)

Experience:

• Total work: 1 year (Preferred)

Language:

• English (Required)