Opening For Customer Support Executive

Year    Chennai, Tamil Nadu, India

Job Description


SRM UNIVERSITY RAMAPURAM CAMPUS LOCATION: BHARATHI SALAI, RAMAPURAM, CHENNAI- 600089. DESIGNATION - CUSTOMER SUPPORT EXECUTIVE SALARY: 10,000 TO 20,000 QUALIFICATION: ANY DIPLOMA / DEGREE ROLES & RESPONSIBILITIES: CALL CENTRE

  • Handle many inbound and outbound calls to customers and clients.
  • Identify the needs of customers, resolve issues, and provide solutions.
  • Ensure you follow the service script provided by the institution.
  • Also, be well-read on institution policies and the website.
  • Maintain good relations.
  • Meet personal targets and work towards meeting team targets.
  • Maintain records of the conversations and analyze the data.
  • Write and submit timely reports on performance,targets, and customer queries.
Job Type: Full-time Salary: 910,000.00 - 920,000.00 per month Schedule:
  • Day shift
Ability to commute/relocate:
  • Ramapuram, Chennai - 600089, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Education:
  • Diploma (Preferred)
Experience:
  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)
Language:
  • Hindi (Preferred)
  • English (Preferred)
Speak with the employer
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Job Detail

  • Job Id
    JD2983317
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Chennai, Tamil Nadu, India
  • Education
    Not mentioned
  • Experience
    Year