Onedios Executive Customer Service (2 5 Yrs) Noida/up (after Sales / Customer Service)
Job Description
for Customer Support Executive.Responsibility :- Maintaining a positive, empathetic and professional attitude toward customers at all times.- Responding promptly to customer inquiries.- Communicating with customers through various channels.- Acknowledging and resolving customer complaints- Knowing our products inside and out so that you can answer questions.- Processing orders, forms, applications, and requests.- Keeping records of customer interactions, transactions, comments, and complaints.- Communication and coordination with colleagues.- Providing feedback on the efficiency of the customer service process.- Ensure customer satisfaction and provide professional customer support.- Prior experience as customer support or similar.Skills : - Ability to stay calm when customers are stressed or upset.- Comfortable using computers.- Experience working with customer support.- Ability to switch your communication style on a whim.- Proficient in communication and interpersonal skillsExperience : 2-5 yearLocation : Noida (ref:updazz.com)
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Job Detail
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Job IdJD2965378
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNoida, Uttar Pradesh, India
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EducationNot mentioned
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ExperienceYear